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5/5

2018-07-03

Exceeded expectations

"Exceeded expectations. Thoroughly organized. Fun. Excellent accommodations. Excellent tour guide. "

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5/5

2018-07-02

go-go tour

"one so-so meal in the whole tour. I was not used to the near constant rain in Spain's northeast, and I got a totally different view of Spain.Would like to have more time on many of the places we visited, but that is normal for most tours. Was a very interesting variety of places we visited. Sure is different from the U.S. "


5/5

2018-07-02

The best trip ever!

"Go Ahead made everything from the booking process to my flight home from Italy so easy. They handled practically everything leaving me free to just enjoy myself. I made new friends within my our group and we had an amazing time. I am so happy I went with Go Ahead and with the Grand Tour of Italy and would highly recommend this experience."

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5/5

2018-07-02

Beyond expectations

"This was our second tour vacation and our most enjoyable. Northern Italy was so beautiful and accommodations the best. In addition, our tour guide was outstanding. Entire group was friendly, very sociable, which made our travels so much fun. Would highly recommend this trip. Jack"

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5/5

2018-07-01

Best Trip Ever!

"I took my granddaughter (age 21), and the trip was fascinating and exciting for both of us. The other travelers aged from the early 20s to 70-year-olds so we had companions with similar interests and abilities. Our tour director was conscientious and considerate, learning everyone's names and interests, then pointing out things we each might enjoy. The tour was well-planned with time in each city to learn about the area, history, and specialties. We all enjoyed a 3-night stay in Florence, half-way through the trip to do laundry and rest a bit. The accommodations chosen for us were wonderful! We all enjoyed the breakfast buffet offered us. The evening meals were also chosen with care, a diverse selection of places ranging from small bistros to large restaurants and the food was excellent. I have told many of my friends about our trip and our experience with Go Ahead Tours. I agree with my fellow travelers that this tour company is the best ever!"


5/5

2018-06-28

Amazing Experience

"The tour was excellent. I must say that Go Ahead Tours put this together very well. Starting from the tour guide, to the tours, the flights, the hotels were excellent. The food was pretty good. Thank you once again for this amazing trip. Looking forward to going on my next trip through this company. I only have one complaint, I wish we would have received the tote bag oppose to the cook book. (I don't cook.) "

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Rep reply posted 2018-07-13
A rep from Go Ahead Tours, EFGoAheadTours, has responded:

“Dear Traveler,
Thank you so much for letting us know what a fantastic guided holiday you had with us. Each itinerary is put together by passionate staff, and with much travel expertise and local connections - this is how we ensure that your trip has no dull moments! We hope to see you on another Go Ahead tour soon!


5/5

2018-06-29

London, Paris and Madrid Trip

"Everything was excellent except the London Traffic. Our tour director and all of the local guides provided us with information and knowledge that we would have missed if on our own. The accommodations were very good and we had enough free time to explore on our own. This is our fourth trip with Go Ahead and we will tour with them again.
"


Rep reply posted 2018-07-13
A rep from Go Ahead Tours, EFGoAheadTours, has responded:

“Dear Tom,
A very warm welcome back. So nice to know that you had yet another amazing time with us. Isn't it great to be able to book multiple trips back to back? And as you noticed, the more trips you book, the more savings you get! We are happy to hear you enjoyed your experience in London and that your Tour Guide was able to enhance your experience. We hope to see you on another Go Ahead tour soon!


5/5

2018-06-29

Dublin, Edinburgh, and London

"Amazing trip, even better guide!"

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Rep reply posted 2018-07-13
A rep from Go Ahead Tours, EFGoAheadTours, has responded:

“Dear Traveler,
Thank you for your endorsement and we hope to see you on another Go Ahead tour soon!


5/5

2018-06-29

We would diffiently book with Go-Ahead tours again

"Our Tour was really great. We would have liked to spend more time at the great wall and also at the zoo. Would have been nice to see more of the animals at the zoo. A little more time for shopping would have been nice also. Our tour guide was very knowable and a lot of dun. I feel he went above and beyond in helping us with my problems with walking and took the time to help us in any way he could.
"


Rep reply posted 2018-07-13
A rep from Go Ahead Tours, EFGoAheadTours, has responded:

“Dear Traveler,
Thank you for your feedback. At Go Ahead we want our travelers to take advantage of and experience as much as possible while on tour. Therefore, sometimes, in the interest of saving time for the next exciting activity we need to allocate a certain amount of time at each stop. Despite this, we are happy to hear that you thoroughly enjoyed your recent trip to Italy with us! At Go Ahead we strive to give you the best Tour Directors and we are glad to know that yours was no exception and contributed to providing you with an authentic and positive experience. We hope to see you on another Go Ahead tour soon!


5/5

2018-06-27

Beautiful part of the world

"Our tour of northern Italy was amazing. We stayed in smaller hotel properties and enjoyed the atmosphere immensely. The itinerary was very active. We never stayed anywhere for more than 3 nights, so we packed and unpacked a lot. Overall an amazing experience."

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Rep reply posted 2018-07-13
A rep from Go Ahead Tours, EFGoAheadTours, has responded:

“Dear Traveler,
Thank you for leaving us an online review. We are glad to hear you had an amazing time and were able to bring home great memories of your holiday experience with Go Ahead. We hope to see you booked on another trip with us soon!


4/5

2018-06-27

Great Tour of Northern Italy

"This tour, our third of Italy with Go Ahead, was a great experience. The tour hit most of the highlights of northern Italy, with the Lake Como, and Cinque Terre areas being the most picturesque. Our guide, Andrea, was fantastic - knowledgeable, patient, sociable, just a great tour guide. The only constructive criticism for this tour is that it only covers approximately a day a half in Venice, which is really too little.
On the downside though, Go Ahead gave us conflicting information on our arrival transfers, and we needed to pay more to have a separate transfer as opposed to the group transfer. Word to the wise... confirm your transfers. Go Ahead needs to do better there, and with customer service.
But the tour itself was great, and would recommend to first time travelers to Italy, but especially to those who may have already toured southern Italy or Tuscany. Northern Italy is as different to southern Italy, as norther California is to southern California.
"

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Rep reply posted 2018-07-13
A rep from Go Ahead Tours, EFGoAheadTours, has responded:

“Dear Joe,
Thank you so much for leaving us an online review. We are so glad to hear that you enjoyed your trip to Lake Como, the Italian Riviera and Venice. We recognize that having an amazing Tour Director to discover our destinations with can make a trip that much more special and it makes us happy to read that Andrea was attentive and able to add interest to the sights along the way.
We are also happy to hear that our Quality Control team was able to get in touch with you to go over your impressions of the trip and was able to address your concerns properly. We can’t wait to see you on another Go Ahead Tour soon!


4/5

2018-06-26

SUGGESTIONS

"We greatly enjoyed our tour but, now that we have had more time to reflect on it, we have some thoughts about what would have made it much better, particularly in the following areas:
GET-ACQUAINTED OPPORTUNITIES: There was no list or other written information about the other members of our group that would have made it easier for us to get acquainted. If privacy were a concern, a sheet could have been passed around where we could have voluntarily written our names, cities, and statements about “why we came.” Copies of the sheet could have easily been made and distributed to everyone.
DAILY INFORMATION: There was too little information about our locations in the Galapagos. The day-by-day descriptions on the Go Ahead website were incomplete and sometimes confusing. It would have been better if the ship had provided us with printed handout sheets, preferably daily, with maps and information about precisely where we were and what we were doing. After returning home, I went to the ship’s website where we were able to learn much better information that was not in the Go Ahead writeup and would have been of great interest to us.
SHIPBOARD MEAL SERVICE SEQUENCE: Our seating at meals was such that our table was always served last. Sometimes that resulted in a mad dash to get to the next activity on time. Of course someone must be last, but it would be fairer if the order of table service were reversed on a daily or meal-by-meal basis.
"


Rep reply posted 2018-07-13
A rep from Go Ahead Tours, EFGoAheadTours, has responded:

“Dear Richard,
We appreciate your feedback regarding your recent trip to the Galapagos. Go Ahead does not send out any information about the other travelers prior to the trip for privacy reasons. You are able to download our EF Go Ahead Tours Companion app to learn the names of your fellow travelers. There is also a messaging feature on the app that allows you to speak with other travelers who have downloaded this as well. At Go Ahead we try to be as descriptive in our itineraries as possible so our travelers are well aware of the places they are visiting and their activities but are sorry that you feel they weren’t as informative as you would want. Please note that our Tour Directors do leave a detailed information sheet in the reception area the night before so all our travelers can be prepared for next day’s adventures. Also, the meal service is at the ship’s discretion. We understand how this was frustrating but we will definitely pass along your feedback to our Product Development team for further review. Despite this, we are glad to hear you enjoyed your trip and we hope to see you on another Go Ahead tour soon!


2/5

2018-06-26

Bed Bugs

"The package was wonderful however, I experienced severe bed bug bites at one of the hotels selected by Go Ahead Tours which compromised my experience. I had welts and up to 50 bites that left me with sleepless nights, severe itching and discomfort for the remainder of the tour. I was disappointed when reaching out to share my experience with their Quality Control Department only to be informed it is not their responsibility to warn clients of this risk or to compensate for a poor experience."


5/5

2018-06-26

Nice Tour

"Well planned, flawlessly executed. Professional tour director and bus driver. Flight arrangements great. Tour stops wonderful."


Rep reply posted 2018-07-13
A rep from Go Ahead Tours, EFGoAheadTours, has responded:

“Dear Jan,
Thank you so much for leaving us an online review. We are so glad to hear that you enjoyed your trip with us and that the professionalism of your Tour Director and Driver shined throughout your journey. We hope to see you on another Go Ahead tour soon!


Verified
5/5

2018-06-23

Relax and tour

"Everything was taken care for us while on our tour. We just relaxed and enjoyed Ireland. The tour director, Patricia O’Donnell, is so knowledgeable about living in Ireland and also about it’s vast history. Our bus driver, Ian, is a magician with that huge bus!!! We enjoyed our added excursions, but these were not necessary (but enjoyable) as GA includes so many tours. My two complaints are not with the tour itself but with communication prior to the tour and our flights: 1) You do NOT get an assigned agent so you get to explain your situation to a new person every time you call. And there is not a direct line so be prepared to wait on the phone or wait for a call back. 2) We had GA tours arrange our travel and our vacation took a bad turn coming home. GA made our arrangements with American Airlines who uses British Airways, we could not check in because neither AA nor BA could locate our confirmation numbers, so we struggled on the plane to have one of us sit with our grand daughter (we all had middle sits in different areas of the plane). GA tours should offer to check in clients in like situations. This really put a damper on a wonderful trip. "


Rep reply posted 2018-07-13
A rep from Go Ahead Tours, EFGoAheadTours, has responded:

“Dear Traveler,
We are so happy that you had such an amazing time with Go Ahead Tours and that the itineraries on your trip were everything you had wished for! Additionally, we are delighted to hear that Tour Director and Driver’s professionalism shined throughout your journey. At Go Ahead we are always on call to make sure our clients are very well-prepared for their trips so we have a group of regionalized specialists that are able to offer extensive advice on your particular destination. The summertime is our busy season and while our holding times are longer, we strive to answer each call as efficiently as possible! We are sorry to hear that the flight arrangements did not meet your expectations. Please keep in mind that while we do put in your seat preferences, seating assignment is ultimately at the discretion of the airline. Despite these hiccups, we are glad to read that you had an unforgettable experience and hope to see you on another Go Ahead tour soon!