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Verified
2/5

2018-05-17

Sub-standard

"Good tour director and driver. Three days in the Highlands at a hotel with no hot water, lousy food, and even worse service ruined the trip for me........"


Rep reply posted 2018-07-13
A rep from Go Ahead Tours, EFGoAheadTours, has responded:

“Dear Thomas,
Thank you for leaving us an online review and for traveling with Go Ahead Tours. We appreciate you raising your concerns for some of the accommodations and your feedback has been relayed to our Quality Control Department for their immediate attention. However, it makes us happy to read that you were comfortable on the bus and felt well looked after with your Driver and Tour Director. With that in mind, we hope that you had a fantastic time taking in the sights and met some wonderful people to share your adventure with.


Verified
5/5

2018-05-16

South American Adventure

"This was our second tour with Go Ahead Tours and our first to South America, though we have taken tours with other companies as well as a large number of cruises. This tour is named "Chile & Argentina: Patagonia to Buenos Aires" by Go Ahead. This was by far the most amazing tour we have taken and was done in conjunction with a subsequent cruise out of Buenos Aires on Celebrity's Infinity. After an overnight flight from Atlanta, we were met at the Santiago, Chili airport by a Go Ahead representative and we were off to our hotel in the city center. After seeing the sights around Santiago we flew to Punta Arenas and spent four days in Patagonia staying in Puerto Natales and El Calafate. I could go into detail about all the amazing and wonderful things we saw and experienced but this would end up being a book. We flew from El Calafate to Buenos Aires where we again toured the area. After parting with out tour, we spent the next five days on our own in Buenos Aires before boarding our ship.

Now down to what you really want to know. This tour could not have been better. Everything went off like clockwork. We bought all the optional excursions, figuring we would never be this way again, and determined they were very reasonably priced. (I'm the kind of guy who will not watch a movie nor read a book twice, but I would go on this tour again - it was so fantastic!) The interior flights on LATAM Airlines and Aerolineas Argentinas were top notch. The hotels in Santiago and Buenos Aires were excellent. The three hotels in Patagonia were excellent especially when you take into consideration where in the world you are and make allowances. Everywhere we went the food was good. I tired of hassling with bottled water so drank the water from the tap in the hotels as well as in the restaurants and never had a problem. It is cold and windy in Patagonia and can be wet. We were very lucky in the rain department, but were glad we had our Costco down jackets, gloves, and a hat. We did have rain jackets with us on excursions in a light backpack but never needed them, pure luck. As for cash, we did take a small amount of local cash with us which we obtained from a bank. We found out that U.S. dollars are accepted almost everywhere, even in a pub in Punta Arenas.

Now for the people. Our tour Manager, Juan Pablo Chamorro, was the best. He took such amazingly good care of the group. He made sure everyone knew where to be and when to be there and repeated himself as necessary. He was exceptionally patient when necessary and never once showed any impatience with anyone, even when he was entitled to do so. Juan Pablo is very knowledgeable and has obviously been doing this tour for a while. The local tour guides hired by Go Ahead were also excellent and added a lot of information from an insider's perspective. And finally, the local people we met were friendly and if necessary helpful, in stores, restaurants, in the subways, everywhere.
"


Verified
5/5

2018-05-15

a dram come true

"I've always wanted to see the Northern Lights and Go Ahead Tours helped to make my dream come true. Along with all the great scenery of Reykjavik and the surrounding areas, this was by far one of my best vacations. From visiting the areas where Game of Thrones was filmed, to swimming in the Blue Lagoon, to the folk museum and the geysers I had a fantastic adventure. The high light of course was the Northern Lights. A bus trip outside of the city led to three glorious hours of watching the Lights dance and play in the night sky. Truly a dream ome true."

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Rep reply posted 2018-07-12
A rep from Go Ahead Tours, EFGoAheadTours, has responded:

“Hi Gina,

We are so thrilled that this trip was a dream come true for you! We are jealous that you were able to see the Game of Thrones set, one of our favorites here in the office! Thank you for sharing your experience, we hope to welcome you on another adventure again soon!”


Verified
5/5

2018-05-12

Two years in a row

"I chose Go Ahead two years in a row. The first tour was flawless, why not choose Go Ahead again. "


Rep reply posted 2018-07-10
A rep from Go Ahead Tours, EFGoAheadTours, has responded:

“We're thrilled to hear that Ron! Thank you for choosing Go Ahead, we can't wait to have you on tour again!”


Verified
5/5

2018-05-08

From Nice to Paris

"We had an amazing journey and memorable experiences, because our tour guide was awesome and France is spectacular!"


Rep reply posted 2018-05-10
A rep from Go Ahead Tours, EFGoAheadTours, has responded:

“Thanks for sharing more about your experience with Go Ahead in France! We're so happy to hear that you had such a fabulous time. We look forward to welcoming you on your next Go Ahead trip!”


Verified
4/5

2018-05-07

Italy tour

"Was very impressed with Go Ahead Tour’s staff and overall organization of our tour of Italy."


Rep reply posted 2018-05-10
A rep from Go Ahead Tours, EFGoAheadTours, has responded:

“Hi Lani, Thanks for sharing more about your experience with Go Ahead in Italy! We're so happy to hear that you had such a fabulous time. We look forward to welcoming you on your next Go Ahead trip!”


Verified
4/5

2018-04-28

Great in-country experience!

"As is true of my previous experiences with GoAhead, the guides were superb: well-informed in all areas of the country's life past and present. Our full-time guide was delightful: adding charm and humor too her wide ranging knowledge of the country. She was fully attentive to the needs of every member of the group and creative in her handling of an unavoidable change of plans,.

However, the air travel to and from the country was poorly scheduled. It involved nights of missed sleep at both ends of the trip and an indirect routing which caused additional delays. We should have booked our own travel.
"

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Rep reply posted 2018-05-10
A rep from Go Ahead Tours, EFGoAheadTours, has responded:

“Hi Susan, Thanks for sharing more about your experience with Go Ahead! We're so happy to hear that you had such a wonderful time but regret to hear about the flight itinerary. We aim to reserve the most direct flights possible within our contracts with the airlines. We look forward to welcoming you on your next Go Ahead trip!”


Verified
2/5

2018-04-26

Australian/New Zealand/Fiji

"Went two days early with friends and booked hotel thru Go Ahead and paid in advance. When arrived at Savoy hotel didn't have enough rooms for the reservations. Rooms were small and outdated. Initial dinner to meet guide and other travels was a buffet at hotel. Not a good way to make an initial first impression. Food was below average.

Tour buses didn't have toilets. Constantly stopping at rest stops. Some buses had but weren't able to use. Supposedly they were broken. Tour was not planned efficiently. Did lots of backtracking when it could have been avoided by changing the way stops were made. Scheduled was changed after booking so did not get to Christchurch.

This was my first and last tour with GO Ahead.
"


Rep reply posted 2018-05-10
A rep from Go Ahead Tours, EFGoAheadTours, has responded:

“Hi Gary, We regret to be informed that this tour did not meet your expectations. I have shared your feedback regarding with our management team. Please feel free to give us a call at your earliest convenience so we can investigate further. We can be reached at 1-800-597-0350.”


Verified
3/5

2018-04-25

Australia, New Zealand, Fiji

"It was somewhat less than satisfying. Not enough printed materials prior to the trip. I would probably not recommend Go Ahead Tours, nor am i likely to take another Go Ahead Tour."

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Rep reply posted 2018-05-10
A rep from Go Ahead Tours, EFGoAheadTours, has responded:

“Thank you for sharing you feedback, Walter. We regret to be informed the tour fell short of your expectations. Go Ahead sends two packages with printed tour information prior to tour, once you have reserved the tour and another 2 weeks prior to departure. We also have a lot of our material posted on our website and in your individual online account. I will certainly pass along your comments to our management teams. Our Quality Department would love to discuss your tour experience further, please feel free to give us a call at 800-597-0350.”


Verified
3/5

2018-03-22

some glaring deficiencies, but overall a great trip

"How does one have an Antarctica expert who has NEVER been to Antarctica? I think Go Ahead needs to work on this....there were several glaring omissions and incorrect information given to us prior to our trip which caused negative impressions and angst. Overall, the trip was great. The MV Ushuaia is a very SMALL ship (smaller than most) that can get tossed around crossing the Drake passage. The lectures on board were mediocre at best, but Victoria (one of the leaders) was personable and very knowledgeable. I would recommend this trip to anyone with an adventurous spirit but do your homework and research ahead of time."

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Verified
4/5

2018-03-16

Saw a whole lot for a little, thank you Go Ahead/Alejandro

"We had a great time with Go ahead, from the very start when we met our guide Alejandro at the airport to the morning 9 days later when he helped us at the hotel, board our shuttle back to the airport. He was there to take us to many well known historical places, most I had only read about, and many new places and experiences that were brand new to me. Saw a whole lot for a little, thank you Go Ahead/Alejandro"

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Verified
4/5

2018-03-13

Trip of a lifetime!!

"My husband and I took the Kenya Safari tour and absolutely loved it. This was our second tour with GoAhead and we are now busy planning trip #3. Our driver Dominic was the best. He was well informed, enthusiastic and truly a lot of fun. The animals and scenery on the trip was spectacular and made this vacation a “trip of a lifetime “. My only complaint was athe amount of travel time in the vehicles. However, that being said, Kenya is vast and to see everything we did, including the “Big 5” you have to log a lot of hours in the land rover. I would go again in a minute. "


Rep reply posted 2018-05-10
A rep from Go Ahead Tours, EFGoAheadTours, has responded:

“Hi Diane, thanks for sharing! We are so happy that you enjoyed your trip and were able to experience the Big 5! There is truly nothing like experiencing this in person. Thanks again for your review, please let us know when you are ready for your next adventure!”


Verified
5/5

2018-03-12

Ecuador & the Galapagos Islands

"All in all, it was a wonderful trip. Beautiful Cathedrals the first day and a bus ride into the mountains the second day. A luncheon high in the mountains surrounded by beautiful hummingbirds while overlooking the cloud shrouded Mindo valley below.

And the Galapagos Islands themselves was an adventure to remembered forever. I cannot begin to describe all the wonderful adventures we shared with our fellow travelers, or all the wildlife we were able to see. Everyday was a new adventure as we stormed one beach after another, never knowing what we would find on this island or the next. Sea lions, fur seals, penguins and iguanas, and of course blue footed boobies, And giant turtles! These slow moving monsters were plentiful on some islands and unseen on others.

Our last evening was spent in a beautiful Spanish hacienda, high in the Andes Mountains. Such a relaxing evening, our room had a roaring fire in the fireplace and hot water bottles in the bed to warm it for us. (It reminded my wife of growing up in New Zealand without central heating, where they were a welcomed bed time companion.)

A true "Bucket List" destination!
"

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Rep reply posted 2018-04-19
A rep from Go Ahead Tours, EFGoAheadTours, has responded:

“Hi Edson,

Thank you so much for your detailed review! Your tour sounds action (and nature) packed! We love to hear about these adventures and thrilled to know that Go Ahead could help check off this "Bucket List" destination for the both of of you. Please let us know when you are ready to travel again!”


Verified
5/5

2018-02-27

Northern Lights Tour to Iceland

"This was a fantastic experience. I was a little apprehensive getting out of my comfort zone and going by myself but I met so many great people and several other singles and even though most of them were younger than me, they let me "tag along". The tour was so much more than I was expecting. Our tour guide was fantastic as well as the bus driver. The hotel was very nice and everything we did was so interesting and fun. Nothing I would have ever done. Everyone thought I was crazy going to Iceland in the winter but actually it was warmer there than at home and that is the only time to see the Northern Lights which we were lucky enough to see. Overall I would recommend the Iceland trips. Iceland is not cheap but as long as you plan on that you will have a fantastic time!!! "

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Rep reply posted 2018-02-27
A rep from Go Ahead Tours, EFGoAheadTours, has responded:

“Hi Diana, Thanks for sharing more about your experience with Go Ahead in Iceland! We're so happy to hear that you had such a wonderful time. We look forward to welcoming you on your next Go Ahead trip!”


Verified
3/5

2018-02-23

The people who answered my questions when I called Go Ahead

"The people who answered questions at Go Ahead before I went on the trip to Kenya said a lot of things were required, such as neutral colored clothing only and bags with no hard sides only. I went to a lot of time and cost to adhere to this only to go and see almost everyone in the group wear whatever colors they wanted and take whatever suitcases they wanted. Everyone had wheels except me, which was a big hassle!

I don't understand how that could have happened unless they got different info. than me, or maybe they knew not to pay attention to the "rules".

I'm very discouraged about going on another tour with Go Ahead.
"


Rep reply posted 2018-04-19
A rep from Go Ahead Tours, EFGoAheadTours, has responded:

“Hi Mary,

Thank you for your feedback regarding your tour to Kenya. We regret to hear that you feel misled by the pre-tour information provided by our service team. All of our travelers receive the same information regarding the luggage requirements and clothing suggestions. The safari vehicles are typically very strict with the type of luggage allowed. The reason neutral colored clothing is recommended is to make the most of your game rides as bright colors can scare the animals away. This information comes directly from our team of safari experts and though we cannot guarantee all travelers will abide by these guidelines, we do try to urge the importance and benefits of these recommendations. We sincerely appreciate your feedback and hope to welcome you on tour again soon. Please feel free to reach out at (800) 597-0350 to us to discuss any component of your tour further. ”