"I received my server in a timely manner and shipping was free! Can't beat that! "
"Friendly helpful staff. Great products and great prices delivered on time. "
"Excellent value and great service. Will definitely use them again in the future."
"Ordered a corner cabinet and received a package just 5 days later - was left on my front porch by delivery truck so no opportunity to inspect before accepting shipment. Box looked fine, however after opening box discovered who door was broken from the hinges in the box - if it can be fixed I don't know how. This was on a Friday - so I made pictures and submitted a claim on line and I guess b/c of weekend I didn't hear anything. On Monday morning I called. Finally got a person and explained what was going on. At first was offered a credit - not acceptable. So after sending pictures of the destroyed cabinet she agreed to send a replacement. In about a week I got the replacement and it was not damaged, so all is good. I do believe the door should be sent unattached b/c it's awfully heavy. Even though the 2nd cabinet has no outward appearance of damage, the door drags and doesn't open easily. I believe it's just too heavy and they use tiny screws to attach it, so it should be sent unattached and with more substantial screws to attach it. Overall I'm happy with my experience - got a cabinet that looks great and is usable. Thank you for the customer service and understanding that I didn't want a destroyed cabinet even for $75 off...."
"our chairs were on back order and they arrived on date promised, we were informed about the order once a week."
"glider was on backorder so had to wait several weeks for it but called to check on it and customer service was very helpful with letting me know a time to expect it. came in lots of parts but was fairly easy to assembly it. but you need two people b/c its big and awkward to do by yourself . it arrived with no dents but the screw package was broken open so screws were all over inside box. some were missing but fortunately they gave extra and we had what we needed to assemble.glides nicely very sturdy."
"everything was wonderful! Superb customer service!"
"I receive my order, and one piece in the kit was defective. I called and e-mailed and a replacement board was sent out to me right away. I was able to finish my chest of drawers a few days later. I am very pleased with my purchase and the customer care I received. "
"People i communicated with were the best and very helpful."
"was virtually shocked at how we were taken care of"
"Although the item was damaged, the customer service dept. handled everything quick and easy. The new piece arrived within a week. Very happy with our two purchases."
"Knew right away what we were financed for and 0% for a year...GREAT....i was told 7-10 days till it would be delivered but i think i got it in 5 days..i'm not sure it was so fast i almost missed it :) THANK YOU...it is a fine fridge we love it...they brought it in and for a tad extra they took the old one outside for me....very nice to deal with...every step of the way....Kurstin harvell was VERY helpful the whole time told me exactly what to do thank you....from there to delivery would do it again"
"I would like to have had it sooner, and I knew it was near but apparently they needed more items delivered near by to justify a delivery to my address.
In other words, we waited an entire week for the delivery company AM something to deliver the love seat."
"When shipping an appliance from factory or warehouse crating/ packaging is extremely important.. Goedekers rates a #1 .."
"I ordered my new dryer and was told immediately it would be back ordered due manufacturer availability. Throughout the wait Goedeker's provided frequent updates with an opportunity to cancel the order or select a different item. When the unit became available, I was immediately notified via email and was informed when it shipped. Goedekers was proactive in the communication of this sale from day one. Very impressed with their customer service."