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Verified
2/5

2020-02-02

Late on shipping, backordered, no contact

"Didnt arrive for Christmas meal with family,, way way late shipping, no contact, nothing "


Verified
5/5

2020-02-01

Great job Goedekers!

"Great price, service, and delivery experience. Love the quality of the new washing machine!"

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Verified
5/5

2020-01-31

Great Experience

"Probably the best experience I have had ordering furniture on the internet. They were responsive to my questions and the piece of furniture came on time and in great condition. I would order from Goedekers again."


Verified
5/5

2020-01-31

Exceptional Experience.

"I spent a lot of time on the internet looking for the right dishwasher. Goedekers' price was able beat everyone else.


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Verified
1/5

2020-01-31

NO range and now I've got no money.

"Ordered on January 15th. Emailed on the 20th to see when it would ship. No reply. Called on the 21st to check on shipping. I was told that they didn't have any in stock AND they wouldn't know when they would get the range. In fact, it could be possible that the range wouldn't even be sent from GE for another 3 weeks!! However, they had no problem charging my credit card right away. I asked for a refund. The refund notice didn't come until Jan 28th. HOWEVER, NO CREDIT was sent to my credit card company. I owe my credit card company $3298.97 for a range I never received. HORRIBLE. Never do business here. "

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Verified
1/5

2020-01-31

buyer beware! BUY ELSEWHERE!

"WARNING! DO NOT BUY FROM THIS COMPANY!!! I ordered this dishwasher a month ago (30+ days ago today) and it still hasn't arrived! After getting no updates, I called- sat on hold forever- told that I they would get back with me- within a couple of days, the delivery was finally scheduled. This was setup for last Friday and the delivery company called me around the time window that it was supposed to be delivered (keeping in mind that we had to have someone ready and at the home waiting for a 5 hour window) and they cancelled due to a "driver emergency". Now we are nearly a week later, no return call, no re-scheduled delivery and only rude "we will get back with you" answers each time I call. Only after calling 11 times, 8 emails and 3 additional emails asking that my order be cancelled and money refunded, I get an email telling me that if I cancel my order they will charge me nearly $600 in shipping charges and take it from my refund. This is now day 31, no appliance, no firm delivery scheduled, and now they are basically threatening to keep half of my refund if I cancel an item that still has not arrived! WORST CUSTOMER SERVICE EVER!!!!!!!!!!! I would never order anything from this company again! BUYER BEWARE!!!!"

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Verified
5/5

2020-01-28

Just as I ordered

"Product is nice and just as I ordered. It did not take too long to get here. I would recommend to friends and family. "

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Verified
5/5

2020-01-28

Great service, price was even better!

"I called, asked for a washer and was quoted $300 less than home depot price!! I immediately ordered and it showed up in perfect condition! I will buy from goedekers again!"


Verified
4/5

2020-01-27

Great!

"I was not in a hurry to get appliances and process was as expected!"

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Verified
5/5

2020-01-26

Awesome Service

"Great Communication, fast delivery. And priced right, highly recommend "

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Verified
5/5

2020-01-26

24 inch gas range

"The best price we could find. Short delivery time and great product."

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Verified
5/5

2020-01-25

best in customer care, best in value, and best in quality.

"The china closet was beautiful, arrived on time, and was perfect except for damage to two small side panes of glass. Immediately upon hearing about it and receiving a photo, you sent me the replacements. Now the cabinet is truly beautiful. Great service, great company."

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Verified
4/5

2020-01-24

You had me at "Free Shipping"!

"Shipping was a bit long to get to San Francisco, but considering it was free I wasn't going to complain and we were informed each step of the way when the appliance was arriving and how to prepare for its arrival. We were told to cut open the plastic wrap to make sure there was no damage, which there was none despite not being shipped in a box or crate. We were able to schedule our installer on the same day the dishwasher arrived and all is good. "

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Verified
5/5

2020-01-22

Excellent customer service

"From ordering, follow through and follow up, company was very professional."


Verified
5/5

2020-01-22

Great customer service!

"Godekers offers great customer service! Easy online ordering. Continuous communication post sale. "