"I shipped 13 boxes of personal effects from Toronto to Mountain View CA. Navis picked them up from inside my house and delivered them inside an apartment in Mountain View. Navis handled all the interactions with US customs. The boxes were not damaged in any way and there were no issues with US customs. My interactions with Navis were all by email and telephone. The Navis person (Bernice) was professional, polite, patient and helpful. I am 100% satisfied."
"Navis packed two moderately sized painting (framed with glass) that they picked up from a local auction house. This would be five stars except that they seemed to be overwhelmed and disorganized taking more than three weeks, multiple phone calls and emails, to get these relatively small lots out the door. Everytime I spoke with the NAVIS POC I had the feeling the problem was solved. Until it finally got shipped.
I am willing to view this as a "one off" and would get a quote from them again, but this is the reason for 4 stars."
"I shipped an antique frame that was pretty embellished and intricate. It arrived damaged. There was minimal bubble wrap in a thin box. I was very surprised how little packaging there was for something so fragile. I've shipped with them before and had a great experience. This one wasn't their best effort. "
RSR Acquisition, LLC