"I shipped 13 boxes of personal effects from Toronto to Mountain View CA. Navis picked them up from inside my house and delivered them inside an apartment in Mountain View. Navis handled all the interactions with US customs. The boxes were not damaged in any way and there were no issues with US customs. My interactions with Navis were all by email and telephone. The Navis person (Bernice) was professional, polite, patient and helpful. I am 100% satisfied."
"Our experience with Navis was wonderful. They were professional, punctual, willing to address all of our concerns in a courteous manner. I would highly recommend Navis for anyone who needs to pack, ship and transport any type of valuable, delicate or antique item."
"My very important painting was lost by this company. There was very little help for me recovering it. I had to go through another shipping company and work for weeks to find it. Then they took another week to deliver it. Customer was furious with me as this was a very important piece of art for a collector. Nightmare."
"Jim was very responsive. Navis packed up our item beautifully. SAIA which was the freight partner didn't live up to Navis' standard as they did not return a call for setting up an appointment, and suddenly appeared on a Friday afternoon without any notice. Our flexibility made it ok, but it interrupted work I was doing and so put the onus on me to be th one flexible, not that we agreed to time/day."
RSR Acquisition, LLC