"I shipped 13 boxes of personal effects from Toronto to Mountain View CA. Navis picked them up from inside my house and delivered them inside an apartment in Mountain View. Navis handled all the interactions with US customs. The boxes were not damaged in any way and there were no issues with US customs. My interactions with Navis were all by email and telephone. The Navis person (Bernice) was professional, polite, patient and helpful. I am 100% satisfied."
"I was impressed with everyone at Navis Pack and Ship from Steven on down. They were all very friendly and professional. But importantly, the shipment arrived in perfect shape, sooner than we had expected, and for less than expected. Very cost effective.
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"No words to describe the excellent service overall, quickly with not time to ship, timely as was offer, and the protection and care they put assembling my machines in my warehouse and crated. Amazing job!!!! Well done!!! Thank you. "
"I dropped a small dresser off Aug 4. I tried to give payment at the time of drop off. I wasn’t asked for payment until Aug 15 . I was told when it shipped I’d be given a tracking #. I never received it & I checked in with Navis Aug 22 & was then told I had to call a co. named “Pilot “ for the tracking number. When I called them I was told the Grand Rapids Navis put the wrong zip code on my dresser & it accidentally shipped to the wrong city 2hrs away! I was told I’d be notified when it would finally be delivered -l was not notified & it just showed up -I was grateful that someone was actually home to receive it. I will say I didn’t just give one star because it was packed extremely well in several layers of cardboard & bubble wrap. "
RSR Acquisition, LLC