"I Love Shopping at Goody's or Palais Royal. It's always a Great Experience."
"My biggest complaint would be that the sizes on the clearance racks are mixed together and this makes for a lot of looking through items that won't fit. I can find clothing faster at any other store. I feel that there are never enough employees to keep things straight. There is a hiring sign on the window. Also the manager today seemed somewhat stressed--perhaps she has too much to do to be relaxed with the customers. The person who checked me out was great! Very nice person."
"The quality of the clothing selection was not as good as it has been before."
"Staff was pretty rude. I debated stopping the cashier mid sale and just not buying my pants all together. Definitely should have went to the store right next door."
"It was great. Store is very packed with products though which makes it sort of hard to navigate through the aisles, but overall it was a pretty good experience. Will return in the future."
“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”
"Was in and out within 45 minutes to school shop for my granddaughter."
"Normally, my experience is positive and I am satisfied with the store and associates. On this visit, I was spoken to until I checked out. The dressing room condition was extremely poor. The store was generally disorganized. And, the cashier's behavior was most disappointing with the pushiness of a store card."
“Thanks so much for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We pride ourselves on our attention to detail, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our store team and make sure this gets addressed. If you’d like to discuss this further, please contact our guest services at 1-800-743-8730. ”
"Great. Hate that the goods in Clarksville tn closed. Used to shop there years ago"
"Loved all the new styles and everything is so comfortable"
"Love the deals and coupons offered at this store, and the associates have always been friendly and helpful!!!"
"I am not happy with the store due to them not honoring their own coupon. This was my first and last visit to this store. A relative had given me the coupon so I could try them out it did not expire until today 6/27/18. I tried to use it yesterday the 26th and was told it had already expired."
“Thanks for letting us know about the issue you had with one of our offers. We appreciate customer feedback, even if we’re not meeting their expectations — it helps us a great deal in improving the shopping experience. We will share this information with the appropriate team and do our best to get it clarified and corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. ”
"Like shopping there just wish they would move the jeans out of the door"
"I had a great experience at the Goodys Store found what I needed paid for my purchase and out the door i went in a timely matter!"
"Terrible. Won't be going back."
“Thanks so much for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We pride ourselves on our attention to detail, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our store team and make sure this gets addressed. If you’d like to discuss this further, please contact our guest services at 1-800-743-8730. ”
"Our local store is always clean and well maintained"
A rep from Goody's, Dickson, TN, StageAM, has responded:
“Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associates to get this corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. ”