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Verified Goody's, Ozark, AL Shopper
Verified
4/5

2018-05-21

"it was okay. larger sizes are not available in womens shoes or mens clothing. most of the plus size clothing are old fashioned. not much to choose from that's appropriate for my age group. women in their 60s-70s would find lots of items."


Verified Goody's, Ozark, AL Shopper
Verified
5/5

2018-05-17

"I enjoy shopping at Goodys because the staff is courteous helpful and very friendly. The store is clean and orderly. I never go in that I don’t find something I just have to buy. They have great sales and coupons."


Rep reply posted 2018-05-17
A rep from Goody's, Ozark, AL, StageAM, has responded:

“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”


1/5

2018-05-07

Tux Rental

"I was very disappointed in the store. The sales clerk did not want to measure the guys. They had to wait and go to the store when a manager was on duty to be measured. Then when the pants on one didn’t fit properly the manager Jamie told me that going up a size in the waist would not change the size of the legs on the pants. I felt like they just didn’t want to be bothered with the inconvenience of having to order a different size pant. When I went in to match up colors for the ties there were 2 clerks at register. I started looking at the tux book close by and not once did they offer an help. My daughter finally went and asked can we get some help over here please. Then they told us that the manager would need to help us with that and could we come back tomorrow when she will be here. Next time I need a tux for anything I will Not be using Goody’s !"

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Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2018-05-07
A rep from Goody's, Ozark, AL, StageAM, has responded:

“Thanks so much for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We pride ourselves on our attention to detail, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our store team and make sure this gets addressed. If you’d like to discuss this further, please contact our guest services at 1-800-743-8730. We look forward to working with you so we can earn back your business. ”


Verified Goody's, Ozark, AL Shopper
Verified
5/5

2018-04-28

"Exactly Everytime I go one of my favorite store to shoppers"


Verified Goody's, Ozark, AL Shopper
Verified
5/5

2018-04-01

"Like the way the store was laid out.An offer assistance, but was not Hassel. And the prices. ..."


Verified Goody's, Ozark, AL Shopper
Verified
5/5

2018-03-23

"Beth,associate #001440176, was very helpful and friendly I was returning a navy blue Zac & Rachel dress pants. I asked her to check your website for a pair in my size. She gladly did so and unfortunately it was unavailable. She was very efficient and knowledgeable about the store stock. She invited me back since they are receiving new items now for spring. I was very pleased with her pleasant attitude and demeanor during my return transaction. She is a great asset to your store."


Rep reply posted 2018-03-23
A rep from Goody's, Ozark, AL, StageAM, has responded:

“Thank you for taking the time to let us know about your positive shopping experience! We appreciate the feedback, and will be glad to share the good news with our Associate. Be sure to let us know if there’s anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”


Verified Goody's, Ozark, AL Shopper
Verified
3/5

2018-02-18

"Well I was just disappointed because the shirt my daughter picked out rang up 26$.i was in a hurry and we had to pay that..but otherwise I wouldn't have spent that on a shirt."


Verified Goody's, Ozark, AL Shopper
Verified
3/5

2018-02-17

"Pleased with one associate.it obvious was new. But manager/trainer did not acknowledge me due to being on her phone face timing."


Verified Goody's, Ozark, AL Shopper
Verified
5/5

2017-12-22

"I always have a great experience when visiting this location. Interaction from the associates is wonderful, they are always helpful."


Verified Goody's, Ozark, AL Shopper
Verified
5/5

2017-12-20

"It was fine. I did not like the idea of giving a social security number to the sale associate."


Verified Goody's, Ozark, AL Shopper
Verified
5/5

2017-12-03

"My experience was great and fun."


Verified Goody's, Ozark, AL Shopper
Verified
5/5

2017-12-03

"I absolutely love this store! I can always find just what I am looking for! The coupons and savings are such an added bonus to an already great experience! I am not a shopper so to be able to enjoy my visit is a great plus for me!"


Verified Goody's, Ozark, AL Shopper
Verified
5/5

2017-11-20

"I enjoyed my first shopping trip for Christmas gifts very much."


Verified Goody's, Ozark, AL Shopper
Verified
5/5

2017-11-17

"The store has improved dramatically since our last visit. It is more organized and cleaner. The associates are so helpful. The bathrooms were dirty though and fitting room door didn’t lock."


Verified Goody's, Ozark, AL Shopper
Verified
5/5

2017-10-23

"Love this store! Elizabeth was a great salesperson and very helpful."