"I always enjoy shopping in this store. It’s clean, and the customer service is great. The only inconvenience is it’s 20 miles from my home!"
"Associates were very friendly and helpful."
"Some of the prices could clearly stated."
"Prices seemed high and sale signs was very hard to understand."
"This was a special Black Night so the long wait was not usual."
"This store is going out of business"
"I always have a good experience when I shop at Goodys."
"I was able to buy clothing for myself and gifts for others at great prices. A very friendly and helpful store associate named Madison assisted me in getting a shopping pass on my cell phone. She thanked me for my purchase and invited me to come back soon."
"The cleanest and well organized retail store I have shopped in for some time."
"The store is arrange in a way that u want to look around."
"The Rogersville, TN store (Goody's) is undoubtedly the cleanest store (including Women's Restroom) that I have seen compared to many others. This was a very pleasant shopping experience!"
"Very nice shopping experience"
"If I cannot use the 30% coupon mailed to me on the selected days when I arrive at Goody's, why would I want to shop at this store. The excluded items are not clear and appear to be a bate & switch. To finalize, this survey is much to long with 53 questions tells me the company is more concerned with their image than true customer service. I phoned leave my account number 3 times - did not get service then made another call, and again, voiced my account number then punched in on the keypad."
“Thanks for letting us know about the issue you had with one of our offers. We appreciate customer feedback, even if we’re not meeting their expectations — it helps us a great deal in improving the shopping experience. We will share this information with the appropriate team and do our best to get it clarified and corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. ”
"Great item I got today with my pay back rewards and coupons. This was an amazing price I paid so thank you! Associate Karen was so friendly & helpful today.She is a great asset to this company!"
“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”
"Great doorbuster deals highly satisfied"
A rep from Goody's, Rogersville, TN, StageAM, has responded:
“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”