"I got a pair of Sketchers for 1/2 price of another shoe store I had shopped at. I would have bought 2 pair if Gordman's had another pair in my size that I liked."
"I have always loved shopping at Gordmans. I never walk out of the store empty handed and I am always happy with my experience at the store."
"Perhaps a separate area from the registers for returns would be better, or just take away the ropes leading up to the registers, or even having more than 2 cashiers would be good."
"Charged twice for one pair of jeans. One shirt never made it to the bag and another shirt was in bag but never rang up. RIDICULOUS AND TOO FAR TO TRAVEL BACK TO FIX. Thanks alot will never do business with your company again."
“Thanks so much for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We pride ourselves on our attention to detail, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our store team and make sure this gets addressed. If you’d like to discuss this further, please contact our guest services at 1-800-743-8730. We look forward to working with you so we can earn back your business. ”
"Overall good experience. Usually able to find what I need."
"I was delighted to find your store. It's several miles from my home but we traveled 125 miles to the Dr. (we live rurally) We travel about once a month. I will always stop at this store. Amazing stuff!!!"
“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”
"I just wish I would of found more clothes for my son as well as a back pack"
"My experience was very good"
"its the only department store i go to when i need something nicer than what i can buy at a thrift store or walmart"
"I had a great experience at Gordmans. I was able to buy 4 nice/quality pairs of dress pants for under 60 dollars, which is truly a great deal."
"Relaxing! Spent more than intended but always do"
"Stacey from the arnold missouri location was amazing and very helpful. She help me get the book bag for my daughter that i wanted."
"This was my first visit and I will definitely be coming back! I was shocked to see such low prices on a great selection of items."
"My family loves Gordmans! There's always something for everyone."
"Great. I went in needing an air freshener car smelt weird. I knew the best value would be gordmans. I walked in was greeted offered a cart and asked if I needed help. I said no thanks. Browsed through the men's section nothing I couldn't live without. Asked another associate where to find the air freshener she stopped what she was doing walked me over. I picked a great one out and was able to walk straight to the counter. Staff was super friendly. I don't know what you changed since last year but this store has done a complete 180. Keep going in the direction you are."
A rep from Gordmans, Arnold, MO, StageAM, has responded:
“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”