"check out lady did her job but was very disinterested, very robotic in her check out do you want to sign up for a credit card? , Are you a rewards member? blah blah blah....very robotic. also very weird to have security standing RIGHT NEXT to doors watching us..."
"Always happy with my experience at gordmans"
"Great experience and awesome prices with the name brands"
"It was great. i'm just here for the $300 gift card. Lol"
"I love to browse Gordmans even if I don't find anything I can't live without. It looked like this store was reorganizing some areas. I would love to have a Gordman's in Effingham, IL"
"Horrible place! Cashiers with no morals! Fitting rooms were beyond messy! Won’t be back!"
"I always love shopping at Gordmans! Even if I don’t find what I intended on buying, I always find something I fall in love with! The store has came a long way, on making things easier to find in size, brands, and departments! I do have a credit card with gordmans, and I feel like every time I shop and use my card, I have rewards! I absolutely love gordmans and can honestly say, 80% of everything I have has been bought from Gordmans!"
"I enjoy shopping at your store. I always find something even if I didn't intend to purchase anything."
"Today's visit was not satisfactory. One of the associates kept following and watching me while shopping, it appeared more like racial profiling. I find her behaviour disrespect, and ignorant. Theft and stealing are real problems, but ones color does not make them a thief!"
“Thanks so much for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We pride ourselves on our attention to detail, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our store team and make sure this gets addressed. If you’d like to discuss this further, please contact our guest services at 1-800-743-8730. ”
"Had not shopped at Gordman's for awhile and decided to window shop but ended up making purchases."
"My shopping experience was great!"
"I like Gordman's because I always find unusual things and the staff is always friendly."
"We love Gordmans and would go more often if it was closer."
"Overall experience was great!"
"Reopen a gordmans in Evansville Indiana"
A rep from Gordmans, Champaign, IL, StageAM, has responded:
“Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associates to get this corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. We sincerely hope to earn back your business.”