"Need better selections in wallets for women and bring back the artificial flowers"
"It wasn't that bad at all. Need more cashiers"
"Love this store!! Tina was so pleasant and so polite such a joy to be around."
"Even though I did not find what I was looking for I found other items that I liked and purchased them."
"Love this store! Name brands clothes,awesome employees to help with what you need or looking for."
"Gordman’s is my go to store. I always find something for my house. I cannot come to Champaign without going to Gordmans!"
"Cashier seemed to hate her job. Was really grumpy. Didnt say thank you. Store was really crowded with racks and was hard to maneuver with the cart and children."
“Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associates to get this corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. ”
"This store used to be so clean. lately not"
"Angela at checkout was fun while still moving people thru her line."
"it was great, I always visit Gordmans every now and then and I always find good deals and great product in here and associates are very nice as always."
“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”
"I luv the store...I prefer to go to the store then to shop on line cuz I can try stuff on to c if it will really fit an I can c how good the stuff is made"
"Love Gordmans, especially the home department, childrens & womens clothing. Great prices."
“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”
"I love to come in for the bargains, I always find so many, there are so many woman's plus sizes to choose from, seasonal always has a large selection, all departments have outstanding pricing! The associates are always willing to help ....the front desk workers want you to get the best deals and will make sure of it....perfect place for holiday shopping for everyone on your list!"
"It was good! Hope to get rewards"
"It was a pleasant experience my only complaint is the clearance items in the back of the store not all of them were marked and I could not locate a scanner in the store to check prices or I probably would have purchased more of those items. Then one of the clearance items I did pick up that was marked did not ring up the clearance price but the cashier was rushing the transaction so I did not notice until after I had left the store which was a little frustrating because I only bought the item for the clearance price."
A rep from Gordmans, Champaign, IL, StageAM, has responded:
“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”