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Chance of future purchase:
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Customer service:
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Verified Gordmans, Lafayette, IN Shopper
Verified
4/5

2018-01-23

"Very nice and clean. Purchased a beautiful mirror at a cheap price with great quality. Very impressed!"


Verified Gordmans, Lafayette, IN Shopper
Verified
5/5

2018-01-22

"Over all it was good. I had a great experience during check out. My cashier even told me about a coupon I didn't know about. I love when employees point out money saving coupons or on line savings I was not aware of. Thank you!"


Verified Gordmans, Lafayette, IN Shopper
Verified
5/5

2018-01-18

"Clean store. All the associates were very friendly and helpful."


Verified Gordmans, Lafayette, IN Shopper
Verified
5/5

2018-01-14

"I love the store and my family love shopping there. Nice clean and lots of variety."


Verified Gordmans, Lafayette, IN Shopper
Verified
3/5

2018-01-14

"Please talk to your employees working the checkout. This sounds bad when you have employees complaining about what I think is stupid stuff and ignoring me the buying customer."


Rep reply posted 2018-01-15
A rep from Gordmans, Lafayette, IN, StageAM, has responded:

“Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associates to get this corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. ”


Verified Gordmans, Lafayette, IN Shopper
Verified
1/5

2017-12-31

"Horrible! I saw a sign as I walked into the store about low price guarantee. The associate first tried to deny that they price match and I told them I saw their sign. Item I wanted is $20 at Gordmans but $10 at Wal-Mart. After manager refused to honor price match, I told associate that I didn't want item. She then proceeds to haul all my items to service desk. She comes back and I ask why she took my other items. She says she thought I didn't want anything. She has to retrieve the items so I can buy the other items. She then asks if I am a 'member' and I tell her that I am but that I no longer need to be one as I am done shopping at that Gordmans. I heard a rumour that this store may close. I can see why as their customer service is lousy. https://www.walmart.com/ip/14-Little-Mommy-R-Sweet-As-Me-TM-Doll-Everyday-Dress/881233658"


Verified Gordmans, Lafayette, IN Shopper
Verified
4/5

2017-12-29

"I love Gordmans. They have a wide variety of items and items no one else has locally."


Verified Gordmans, Lafayette, IN Shopper
Verified
5/5

2017-12-28

"Awesome store with friendly employees and very clean and organized store. I find all of my clothing and home decor at my Gordmans. My FAVORITE store ever......"


Verified Gordmans, Lafayette, IN Shopper
Verified
4/5

2017-12-27

"Didn't see a lot of my style clothing but the prices were great."


Verified Gordmans, Lafayette, IN Shopper
Verified
5/5

2017-12-23

"it is a great store an has awesome gifts"


Verified Gordmans, Lafayette, IN Shopper
Verified
5/5

2017-12-20

"Love the variety of selection and themed areas, pictures, etc!"


Verified Gordmans, Lafayette, IN Shopper
Verified
5/5

2017-12-19

"I was able to purchase two beautiful gifts for my co workers, and buy Christmas bags that the gifts fit into. I like that, no wrapping."


Verified Gordmans, Lafayette, IN Shopper
Verified
5/5

2017-12-12

"I love Gordman's they have Great prices and are family friendly and have no problems finding anything."


Verified Gordmans, Lafayette, IN Shopper
Verified
5/5

2017-12-11

"I like shopping Gordmans for the variety of items that they carry. However I do think some things are overpriced for the quality they might be."


Verified Gordmans, Lafayette, IN Shopper
Verified
4/5

2017-12-11

"Checkout was unusually good considering the number of people in the store. The young lady who checked me out was very efficient and friendly."