"It was good overall i found everything i needed at a reasonable price."
"I always love shopping Gordmans !!"
"I love gordmans. My favorite store ever!"
"The store just had an empty feel to it.. the quality felt to be geared toward to an “outfit for a day” or a “look for the day” type feel.. although I love the prices I feel the quality is less then acceptable"
"Liked the furniture lay out and accesories"
"I was disappointed when my mother was informing her cashier about the issues she had on the website and the cashier didn’t help her. I had signed up for the reward program prior to visiting and had received a text message with a coupon and My mother wanted to sign up as well. The website wasn’t functioning and she wasn’t able to sign up to recieve the coupon. The cashier said she could sign her up, but couldn’t help her with the coupon. I think the same sign-up coupon should apply for customers in store as well."
“Thanks for letting us know about the issue you had with one of our offers. We appreciate customer feedback, even if we’re not meeting their expectations — it helps us a great deal in improving the shopping experience. We will share this information with the appropriate team and do our best to get it clarified and corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. ”
"I was very satisfied with the workers and the pricew"
"I would like for the register employees to be nice and ask clients for their info. to find clients rewards info. in Gordmans system. I asked her if she could find my info in her computer and she did not wanted to restart the transaction. She said to me that she already scaned my items and she did not wanted to restart when I asked her to. She ended up restarting the transaction. She just wasted my time and caused me to have a bad experience at your store. Her name was Ami. Associate # 000810881"
“Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associates to get this corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. ”
"looked like you were phasing out dresses, which is what i was shopping for"
"I love the store but was very disappointed on your selection of jeans and misses clothing."
“Thank you for bringing this issue to our attention. Your feedback is so important, as it will help us to improve the overall shopping experience. We’ll share this information with the appropriate team, and do our best to get this corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. ”
"I can always find something new and different at Gordmans which is why I like to shop there! I also know I am getting good quality products at great prices."
“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”
"It was a very nice experience"
"The associates were very personable and helpful when asked."
"As stated above, very displeased with my exchange. I've NEVER been charged for (what should be) an even exchange. I understand if I am returning an item and don't have a receipt, but not if it is for the exact same product. And, to have the store manager not even try to make it right and blame it on a computer issue, is extremely poor customer service. It was only a couple dollars, but I will never shop their again based on the principle of the matter. There are other stores in the same strip mall that will now shop at instead."
“Thanks so much for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We pride ourselves on our attention to detail, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our store team and make sure this gets addressed. If you’d like to discuss this further, please contact our guest services at 1-800-743-8730. We look forward to working with you so we can earn back your business. ”
"They were very personal and professional at all times. "
A rep from Gordmans, Lafayette, IN, StageAM, has responded:
“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”