"I go to the Nampa store all the time and they are friendly and the store is clean. Went in to the meridian store to buy a gift for my wife on my way home and the store was messy and the workers were too busy on their phones to even pay attention to me or the store. Saw at least 4 workers playing on their phone while working"
"My experiences there are always nice great prices on most things as well"
"Found more deals than I was looking for!! Thank you!!!"
"Fantastic, fabulous, great I always love going to Gordmans one of my favorite places to shop!"
"I thought gordmans was a good shopping place"
"Enjoyed it! Love to browse. Lots to see. Reasonable prices."
"We were pleasantly surprised by our first visit."
"Well I won't do another survey, too many repetitive questions"
"Purchased a nice coat for our great grndson's BD, also bought 2 nice shirts for brothers' BD and a cat scratching post"
"Good, lots of selections on smaller sizes, some of the quality could be better. Need more plus sizes and big and tall sizes. Love looking at house wares and decorations. Fun to shop here."
"Today's shopping experience was great. It wasn't super packed at the time I went and nobody was asking me questions. I was in looked around, tried some clothes on. And made my purchase. The lady at the cash register was polite. Except at the fitting rooms the lady seemed unintrestead and on the phone. Other than that it was a pleasant shopping experience will be back."
“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”
"I love all the choices of items. The flow is relaxing."
"It seems like the new customer service at stores is a door greeting. Frankly, people avoid that contact and are more concerned about items available for purchase, etc.... However, the dressing rooms were filthy and it would be more wage cost efficient to have employees keep the store clean rather than have an employee just standing all day in one spot in front of the door. It reminds me of Walmart and I don't want to think I'm buying Walmart quality clothes at another store."
"I like gordman's as a balance between style and price."
"I love going to the store everytime. It's a good way to by the products and clothing I want and need at a very high quality but low price range. I love seeing the new products you guys get, because it never seems to surprise me when I find the perfect shirt. You guys are doing a great way of running your business and I hope it doesn't change. I can say I am extremely satisfied everytime I walk out the store."
A rep from Gordmans, Meridian, ID, StageAM, has responded:
“Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associates to get this corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. ”