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Customer service:
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Verified Gordmans, Peoria, IL Shopper
Verified
5/5

2017-12-09

"Quality of plus size women's clothing and prices are wonderful."


Verified Gordmans, Peoria, IL Shopper
Verified
5/5

2017-12-07

"Gordmans is a fun place to shop. I enjoy browsing through each department, getting gift ideas for my family!"


Verified Gordmans, Peoria, IL Shopper
Verified
5/5

2017-11-20

"The sales associate was very attentive to my request about sale products."


Verified Gordmans, Peoria, IL Shopper
Verified
5/5

2017-11-19

"I didnt find what i was looking for but i substituted. My shopping experience was successful. Thank you!"


Verified Gordmans, Peoria, IL Shopper
Verified
5/5

2017-11-19

"Found most items I was shopping for."


Verified Gordmans, Peoria, IL Shopper
Verified
5/5

2017-10-31

"It was good but kind of odd that all the cashiers were at the service desk."


Verified Gordmans, Peoria, IL Shopper
Verified
5/5

2017-10-25

"Love the selection and prices at Gordman’s"


Verified Gordmans, Peoria, IL Shopper
Verified
5/5

2017-10-17

"I was a first time customer. Was pleased with cleanliness of store. Will definitely return."


Verified Gordmans, Peoria, IL Shopper
Verified
5/5

2017-10-16

"I enjoy shopping for my daughter and granddaughter."


Verified Gordmans, Peoria, IL Shopper
Verified
4/5

2017-10-14

"I love Gordman’s. I am only frustrated with staff’s lack of knowledge on store policy."


Verified Gordmans, Peoria, IL Shopper
Verified
4/5

2017-10-14

"Gordman’s is a place my family loves to shop at. However, not all employees are up to speed how things work now that a different company has bought them out, and that is frustrating."


Verified Gordmans, Peoria, IL Shopper
Verified
5/5

2017-10-09

"I always love shopping here. They have a great selection and great prices."


Verified Gordmans, Peoria, IL Shopper
Verified
1/5

2017-10-07

"Cashiers should be trained to inform people that their credit card numbers will be sent on to magazines before the customer makes a decision. I am furious that I didn't learn about that until after the transaction was completed and I had no way to cancel the transaction. Now, I have to call the 855 number to cancel my subscriptions. I am telling all of my friends not to shop at Gordman's."


Rep reply posted 2017-10-10
A rep from Gordmans, Peoria, IL, rbSTAGE, has responded:

“Thanks so much for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We pride ourselves on our attention to detail, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our store team and make sure this gets addressed. If you’d like to discuss this further, please contact our call center at 1-800-743-8730. We look forward to working with you so we can earn back your business. ”


Verified Gordmans, Peoria, IL Shopper
Verified
4/5

2017-09-16

"Good. I love this store for home items and toys but it looks empty lately no selection.. like like going out of business. Hope that gets better"