"I'm not sure why there are so many negative reviews for Grab a Gun. I placed an order yesterday morning around 10am eastern time. My local FFL dealer contacted me at 1 PM with news that my Canik TP9SFX with Vortex Viper red dot was already in! Not only did they provide me with the lowest price I could find. Only $7 for shipping and got an overnight shipment! Wveryone needs to understand that Grab a Gun is a computer based company with ZERO warehouse space. They find the best deals online and provide us with those deals. I will 10000000000000% order with them again! Thank you for a great buying experience!"
"Other than shipping to Grab A Gun, from the supplier, being a little slow, everything that they did at the shop was point on!! Quick and easy and complete. Have used Grab A gun for several years and will again!"
"I ordered online an EAA Corp Girsan Witness 2311 10mm 4.25" Barrel 15-Rounds. What I received in the time they gave me was well packaged, everything was as described on the main page. The prices I think have no competition. I never thought that They gave me such a great discount. I particularly recommend this company and will use them often. Grabagun is a legitimate company. I am very satisfied with the service they provided me. I just need to take it to the gun range."
"Couldn’t have been any easier! From the order to the pickup! Customer service calls you back in a timely manner(2 phone calls, couldn’t get my coupon to work) to picking up at there store front in Coppell, was in and out in less than 15 minutes, will purchase again if need should present itself!"
"I've already made a few purchases from accessories to well, you name it. Each order was simple and shipped well. Some items ship at different times but to me that logistically makes sense. Very happy to be using a business based out of the USA! "
"I ordered my new Walther Had it ahead of the estimated delivery date. There were three other stores that had the PD380. One was already out of stock and GrabAGun had the best price. Very satisfied with my GrabAGun experience. "
"I haven't used GrabAGun for a while, but they happened to be showing a particular item I was interested in at a great price. I was trying to slip in for a rebate before the end of the year and their notification system pinged me 2 days prior and I got it bought. Arrived shortly thereafter. All in all, they saved me $100 on the rebate, plus $90 on 2024 price increases. Awesome!"
"I purchased a Byrna Mission 4 package. Was shipped using FedEx.
I received the package and was asked to sign for it. The box it came in was ripped open in several places and was taped up with paper tape indicating it had been opened. When I told the FedEx driver that I wanted to open and inspect the contents which would have taken all of 1 minute to do, he said sorry cant wait, refuse delivery or sign for it. I tried to persuade him to give me the minute to check but insisted that I sign or refuse delivery . I signed for the delivery and checked the box as he ran to his truck and drove off.
Upon checking the box I discovered items missing. Contacted GrabAGun about what happened and was told to ship it back and hope for a replacement if still in stock or a refund would be sent. Being that it was sold at a lower quoted price I decided to keep the Byrna and suffer the loss of the Kinetic balls. Bad Experience considering all of my other transactions went well. STOP USING FEDEX!!!!!! I have nothing good to say about my delivery experiences with FEDEX!!!"
"Decent experience,shipping was somewhat slow"
"as I write this review 2 weeks since order date and still not received....customer service says FedEx hasn`t been updating their tracking .......hasn`t moved in FedEx tracking in one week from a location 30 minutes from my residence not sure what next step to get problem resolved is"
"My son told me about GrabAgun and how great they are. I found out for myself that all that was told to me by my son was true. It was absolutely the best gun buying experience that I have ever had. The guys there really know their stuff and it shows. I will buy my next gun from GrabAgun for sure."
"I ordered a couple backup magazines for a Howa mini action rifle a few weeks ago. Grab a Gun was selling them for literally less than half the price as some other online retailers. Because of the large price variance, I assumed the other retailers were selling 'Howa' branded mags, while GaG must have been selling lesser quality, 3rd party mags. I decided to take the chance. I received my order a week later and was surprised to receive two Howa branded mags; exactly the same quality as what came with the rifle. I could not be more satisfied with all aspects of this transaction. Will do business with Grab a Gun again! "
"I am reviewing the company not the products that I purchased. As a first time customer I was nervous because I found GrabAGun during a product search and was not referred by a friend. I purchased several different things and was pleased with brands and prices. At checkout I was less pleased because I'm so used to Amazon Prime but understand that what was charged was fair. I received several shipments not one consolidated shipment and each shipment arrived intact and carefully packaged. I am exceedingly pleased with this company and consider them to be top tier alongside my other favorite company in South Carolina. Shipping is free if you spend enough so shop wisely and enjoy that nice bonus. Buy with confidence this retailer is amazing!!!"
"I was having a difficult time finding the exact Beretta 92x performance that I wanted. I finally found it on GrabAGun.com. The FFL I usually utilize was not in their system. However, by the next day, after they received the information from the FFL, I was able to select my FFL to start the transfer process. Everything went quickly and smoothly after that and my FFL received the firearm without issue. Excellent customer service and quick shipping! Thank you!"
"Ordered a very hard to acquire item due to high demand. Price was very reasonable and actually better than most. Ordered the product while they were closed on the weekend and they shipped the item immediately first thing Monday morning during business hours. Very smooth transaction, item arrived in great condition (new) and arrived Wednesday well under 72hrs later. Highly recommend this sell. M.U."
"WHAT IT’S LIKE buying product from Grab-A-Gun. “DON’T” Save your money. I purchased a Taurus GX4 a couple months back. They sold me a used gun that had to be sent to Taurus for repair. I had to make two or three payments before I got it back. There was a $50.00 rebate on the purchase. For the mishap Grab-A-Gun gave me a $20.00 credit. Not much but better than nothing. Since the gun was used, I got no rebate From Taurus since I was not the first purchaser! I left feedback that told the truth and Grab-A-Gun didn’t like it. When I tried to use my $20.00, I was treated very rudely, and they hung up on me and BLOCKED me from ever calling again. All while laughing in the background. So long story short. They took $70.00 from me and sent me solicitations via email 4 or 5 times a day and won’t talk with me. RIP-OFF! Save your money! Am now turning them over to the ATF and others for misrepresentation and stealing my money!"
A rep from GrabAGun.com, grabagun, has responded:
“It seems like a 1-star review for Fedex would be more helpful to others when they are considering who to use for their shipping needs. In the past, we've used both USPS and UPS . We of course received similar complaints about them. Shipping problems are unfortunate, but they are going to happen regardless of carrier. We are very sorry that you experienced one on your order. Hopefully our offer to refund/replace if possible helped ease the pain to the extent possible. ”