"I was a very good customer who made many purchases from this store. However they recently did something that totally betrayed my trust as a good customer. Following an order I placed for a very expensive firearm they told me that they would have to pull the magazines. I told them over and over that my FFL is legally required to pin the mags to 10 round capacity and begged them to send the mags. I also have a residence in another state. They refused without any empathy and cost me over$120. They also threatened to charge a restocking fee. So they took advantage of me as a customer. I asked to speak to an owner and my request was totally ignored. Not a trustworthy company snd they do not care about their good customers. . DO YOURSELF A FAVOR AND DO NOT SHOP HERE.
"

"I have purchased several guns. I am local to GAB so I can pick up and incur no FFL transfer fees. Every purchase I have made has been fulfilled within a few days. Since I hold a concealed license, the amount of time to complete the instore required info takes less than 10 minutes. Great store, great prices."

"I was told by my FFL that if I wanted a gun that he could no longer get that I could try this website he suggested, and I found two Glock X 19‘s. I thought with a great deal was pretty easy to find and the price was pretty good For a gun that I understand to be on a limited quantity after a couple of days I got an email about not being able to ship my guns to me with magazines because my state has a restriction. I understand that I am happy to comply with the law , as any gun owner should be whether we like the law or not. However, my FFL, and another one that I have used at my gun club. Both told me not to worry about it that they would ship them receive them and my FFL‘s responsibility would be to , have the magazines pinned to make them compliant that they do it all the time. I was told that they needed to pull the magazines or they could not ship them from Grabagun, which is kind of not quite right. I asked if they could send me the 10 round magazines, I don’t think they have such thing as a 15 for it which is my state law , they said they could not that I could change my order for store credit which I did not want to do. So they convinced me that that was the only way that you could do it which is not quite true. My other problem with this is that you get no discount or credit when they take the magazines out in order to get magazines now I have to come up with additional money which does not make it actually the same price or cheaper from what I understand when when I fill out my paperwork next week it’s going to cost me almost 200 bucks additional besides the FFL to purchase magazines. Otherwise the gun is basically useless. When my FFL got the guns the other day, they checked him in and called me to tell me that the magazines were not in them, even though my receipt said that I purchased two of them with magazines I just don’t like the way of doing business where they make no exceptions not even to give you the option to have them pin the magazines so that they would be compliant to send out. Good customer service would be to have at least offered an additional charge for me to have him or them pin them , they would no longer have been illegal as my understanding and they would have been dealing with a happier customer.
I think the right thing to do would be for them to contact me and make arrangements to get my magazines back or give me another option"

"The best option in regards to price, delivery costs and speed of delivery. Beat the local store by $35. "

"Great service and speed of delivery every time I have dealt with Grab A Gun. Highly recommend them. "

"I went on the Website looking for this shotgun at the time it was out of stock, I left a request to be notify. and they did I bought it and it arrived pretty soon and I love it and at a good buy a good price."

"I bought a firearm from grabagun. It was shipped in 6 days as advertised. It arrived at my FFL in 2 days and was brand new as advertised. I was treated with respect and courtesy. Thank you grabagun. "

"After picking up an order, I was placing another order. Putting down $500.00 cash I needed to make up a roughly $125.00 difference by check. Noted I would have to come back the next week to pick up the order. Well after the time it takes a check to clear. I have been a loyal Grab A Gun customer from seven to ten years. Grab A Gun refused my check for the difference. Keep in mind they did have over $500.00 in cash and was only using a check for roughly $125.00. My check was refused. I went to another local dealer and used the check for full payment of my order that would not be in for one to two weeks. Checks are electronically transferred just like plastic. You deposit a check and the transaction is completed electronically nowadays. Not like in the 50s by mule."

" Pistol arrived at receiving FFL and had no issues with the transfer. Thank you.
"

"Great Gun Fast Shipping. Love The Shoot First Pay Later. "

"Had trouble placing an online order. Contacted customer service several times to no avail. Figured out problem myself.
Placed & paid for gun on Jan 27th. Seller created a shipping label but didn't give the gun to FedX until Feb 6th, 10 days later!
It's now Feb13th & I still haven't received my gun.
Poor customer service & shipping time."

"I placed an order on 1/28 and as of today (2/13) I still have not received. No reply for them on locating the package yet either."

"I have placed two orders recently. One for a firearm, and another for two slightly different .22 WRM ammos. The firearm, shipped to an FFL went very well, and with excellent help from one of your sales persons. The ammo order, not so good. You split the shipment, and 1/2 of it arrived promptly, delivered with no problems. The 2nd. half, for some unknown reason was shipped "Adult Signature Required". I have no one available here to wait to sign for a small shipment of ammunition. By shipping in this manner you essentially have forced me to pay double for shipping, since I have to waste my time and gasoline chasing down the order at some FedEx depot, not near my home. I was very tempted to simply tell them to "return to sender"! YOU OWE ME FOR WASTING MY TIME AND MONEY! I promise, if this ever happens again, you will have lost a customer!
BTW, as of the latest tracking info, it shows this shipment has been returned and held at a FedEx location 65 miles away from me. Obviously there is no way in #$%# I will try to pick this up!
"

"I have purchased multiple firearms from Grab A Gun and I wouldn't imagine going anywhere else! Flat rate and super fast shipping as well!"

"The magazine I was looking for was located quickly. Purchased easily. And surprisingly, is
a/the direct replacement for the one that came with my weapon. Great job Grabagun.com! "