"So I was looking for an m18 led search light
New to the market and most places still had it in back order but y'all said you had it in stock.
So I said what the hey let me try and get it with y'all.
So I ordered really late Thursday night. I believe 1am Friday actually. Expected my package to be here maybe the following Friday. (Being that shipping was free) but Monday morning I wake up and see my package arrived at 7am the following Monday!
Awesome and fast shipping! No taxes!
Y'all definitely have a new customer in me! "
"I use my Milwaukee 1/4 inch cordless ratchet every day and when it broke I needed replacement parts immediately! I checked a few web sites and found exactly what I was looking for. Competitive price with fast shipping. Will definately be a returning customer."
"Had it fast and good prices "
"Was shopping for a Milwaukee trim saw blade that I needed quickly. Called and spoke to an inside salesperson regarding typical order processing times and was told 24 hours or less. About 2 hours later received a notice the order had shipped along with tracking information. Wasn't expecting to receive the order for at least a couple of days and to my surprise it showed up the next day. Awesome service. Keep up the good work."
"Ordered a 5-3/8" hole saw at a very good price and shipping cost was very reasonable. The person taking the order said the hole saw would ship out the same day (Friday) and it was in the usps system by about an hour later. I got the saw in the mail on Monday.
It came from Michigan to Mpls, Minnesota in just 3 days including the weekend and I was duly impressed with the speed. That saw must have been to the usps post office when it was put into the system so there was no saying it would ship that day and really have it go into the post office on Monday as some sellers would do.
I am very happy to recommend Great Lakes Power Tools to anyone else. If I need anything else I will look to them first.
Ken Lynes"
"I was looking for 1/2" chuck and chuck screw (reverse threaded!) for Milwaukee 18v drill/hammer drill. I initially looked for the model and was unable to find the part. I even tried a description of the part. Other chucks showed up on the list, but nothing specific to this drill. Once I found exploded parts diagram on Milwaukee's site, I was able to search for the part number. Once I found the part, it was a great shopping experience, reasonable shipping prices, and it came a day earlier than expected. "
"From the time I ordered, delivery was scheduled for 9/19. I received it on 9/20"
"Hey! So I was shopping for a basin wrench, and found the Milwaukee telescoping model that has nifty features like openings in the handle to apply a screwdriver (as a lever) or heavens to Betsy, a socket wrench! (it's the Milwaukee 48-22-7001 Basin Wrench - 1.25 in.) As a handy lady who can be upper body strength challenged, I appreciate small details like that in tools (and I take my tools VERY seriously -- heck, my bridal registry was FILLED with Milwaukee tools!).
Sadly, no local store (big box or mom 'n pop) carried it, and it's mission critical that I replace a kitchen faucet in two days. Unlike some online retailers, who wanted to charge nearly $100 for expedited shipping, Great Lakes Power Tools charged a very reasonable rate, for precisely the tool I needed, and the model I wanted.
You've earned a new customer. Thanks!"
"Sorry I didn't save the invoice or any paper work with the order
All i can say is the service was great and it was exactly what i ordered
I am retired but do tool repairs and found you on the internet!
Perhaps you would set up a account for future use along with any discounts that might be available"
"I needed a 7/8 inch drill bit to drill out the holes in my BBQ trailer pit to install new thermometers(the metal is 3/8 boiler plate).Could not find a bit anywhere local, found this one online, exactly what I needed, got the job done quickly- very satisfied. Will definitely order from Great Lakes again."
"Original, not counterfeit Milwaukee parts for repair of my hole hawg drill. Several shipping options allowed me the best choice for the not-in-a-rush order I needed, and it still came in 3 days to the Midwest! "
"Fast shipping. Well organized product sheets."
"Screwdriver exactly like i wanted. Fast shipping too. Thank you"
"I ordered two Milwaukee Tools rechargeable batteries which cost $36 each or $72. One of the batteries was D.O.A. I called Great Lakes and they gave me the number to Milwaukee Tools. So I had to call Milwaukee and request a shipping label; fill out forms; package the battery; send it off and wait to see what Milwaukee will do.
I find it appalling that a business would sell you a non-working item and then refer you to the manufacturer to try and rectify the situation. It shows me that this firm is not reliable nor helpful. If I had known how "hands off" Great Lakes was, I would have never ordered from them. Image going into your local Meijer, Walmart or Sears and them telling you to deal with the manufacturer on a brand new item that obviously is defective! You'd never shop with them again. I doubt if Great Lakes has the guts to publish this!"
" I had ordered adaptors for the wrong model caulk gun. Great Lakes caught the mistake when preparing my order, and helped me fix it. Hassle free, saved my ****, terrific experience"