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Product & services pricing
3.79/5
Chance of future purchase:
3.78/5
Shipping & packaging:
4.08/5
Customer service:
3.67/5
Return/Replacement policy:
3.53/5

5/5

2024-04-05

Impressed - love it more than we thought we would

"We're super impressed with the quality of our art, even in the large size. I was worried that the large size would be grainy and look cheap, but the fine detail is great - the art looks better in person than online. Shipping was fast and no damages, and all together very affordable for such a large piece"

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1/5

2024-04-02

Customer service is conspicuous by its absences

"I spent about $320.00 in two canvas knowing and reading very carefully the return policy. One of them was low quality and the canvas cut was terrible taking of an important elements of the photography. Since I started my return I sent 4 emails and I didn’t receive my store credit even that I cut the canvas and sent the picture following their instructions. Terrible experience. I don't want to think what the process would be like if I were requesting a cash refund. TERRIBLE EXPERIENCE!"

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5/5

2024-04-02

I wasn't Sure!

"I certainly was not sure about spending so much money. However, this company is the greatest. The products are exactly what are shown on the website. The product is sturdy, clean, ready for hanging. Colors are bright, frames are perfect! I will definitely come back. A high quality company with high quality products. Highly Recommend~!"

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1/5

2024-04-01

Cheap! Non-hangable!

"While the color is great, I am terribly frustrated by the lack of ability to hang these! I spent over $400 and I have hung this 5 times, while coming back to see it dangling! The hanger pockets they provide pop out of the seams. There is no structure to secure nails to. I took a hammer and put in my own brackets, while the frame part of these canvases is made out of cardboard or something; nails won’t stay in and pop back out! Soooo frustrating! I called customer service and there is no real person on the other end to talk to! These are soooo cheaply made! "

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5/5

2024-04-01

Great service, great quality.

"I love the large piece of art I ordered. It looks great in my home, arrived on time and packaged well. As well the piece itself is of good quality. I would not hesitate to use Great Big Canvas again. "

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5/5

2024-03-28

Wonderful

"Ordered a 6ft wide, large picture. The way it was packaged was incredible, so I knew before I even saw it that it would be high quality. The canvas frame is very sturdy and adequate for the size of the canvas. The canvas is pulled and attached well. They use D-rings for hanging vs others who hammer in teeth for hanging that just end up falling out. Very happy with the purchase!"

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5/5

2024-03-28

I made a mistake

"It hurts my ego to admit it but I made a mistake.
I ordered the wrong size print and did not realize it until it arrived. The customer support team was not only kind and professional, but they gave me a full refund and I ordered the correct size I needed. WOW!
Thank you Great Big Canvas.
"


4/5

2024-03-28

Love the pic, don’t love the quality

"We love the picture. The frame is cheap. I would have thought the frame would have been glass given the price, but it was just cheap plastic. "

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5/5

2024-03-28

One of my favorites - Birds!

"The worst part of Great Big Canvas is that there are too many pieces I really like, but I wouldn't have enough space to hang them all!

I was very pleased with the piece I ordered for spring/summer! The descriptions are complete and the photos online are very much like the actual product when it arrives at my door!

I had purchased some pieces a few years ago and was very pleased with them as well.

The prices, construction and packaging, and the delivery time were all excellent.

I hope to purchase more at a later time.
"

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1/5

2024-03-26

Incompetent company, inferior product

"Nature photography is always high-resolution and has depth of field. The photo I ordered had neither: when enlarged to 60" x 40" the foreground was blurry and the background was more blurry.
The company also sent me another 60" x 40" framed photo that I did not order.
I did not have to return the items, just mess them up with a magic marker and send them photos. They don't value their product enough to have it returned. I lost the shipping cost and now have 2 huge packages to get to the dump.
Worst vendor experience I've had.
"


3/5

2024-03-26

Champagne by Laura Maurer

"I absolutely love the image I chose for the canvas. However, two corners of the canvas were 'smooshed' a little and one of the corners was sloppily wrapped and would make using a 'step' frame very difficult. The fourth corner was perfect."

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4/5

2024-03-24

Nice art…lots of choices and great service.

"I had a great experience but once I hung them I realized that it almost fifty bucks per piece. I’ve had enlargements done if good quality photos and it was a fraction of this price. I realize shipping costs is a factor but it’s still double of what I paid at Walmart for same size 16 by 20 image.
Overall great experience but I just found it a little too pricy.
"

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5/5

2024-03-24

Perfect!

"My artwork arrived today, carefully wrapped and in perfect condition! The canvas print is exactly as pictured online. It goes beautifully in my room and looks so professional. I will search Great Big Canvas first when I next have a need for artwork. (BTW - Searching the website was very simple.)"

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5/5

2024-03-23

Excellent

"Our picture looks great over our couch, it is exactly as we expected. Nice job!"


5/5

2024-03-23

Great Selection

"We were looking for a minimalistic vertical canvas for our entry hallway. We found exactly what we wanted in the perfect size."

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