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Product & services pricing
3.79/5
Chance of future purchase:
3.78/5
Shipping & packaging:
4.08/5
Customer service:
3.67/5
Return/Replacement policy:
3.53/5

3/5

2024-03-08

First Time

"Love the quality of the pictures, we ordered two. Unfortunately one was damaged (frame) during shipping. The box was not damaged on the outside, but the picture had a “rough ride”. Was it the packaging, the other picture was fine or the handling, can’t tell. I was able to put the frame back together and the pics are hanging."

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4/5

2024-03-08

Beautiful canvas prints and amazing customer service!

"I bought two large canvas prints at 20"x60" in size. One of them is the Synchronize IV Wall Art. It is beautiful and the colour is stunning. The other one is the Synchronize 3 Wall Art which came missing a hanging hardware and had two defects. I received a replacement print right away. Unfortunately the replacement one came badly damaged. Great Big Canvas has graciously offered me refund for the defective-damaged piece. Customer Services are amazing. The reason for the 4-star rating instead of a 5-star rating is the sealed/finished back which not only off-gas but also making the wall art heavier and harder to hang."

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5/5

2024-03-08

Very Satisfied

"The ordering process was very easy. I liked the selection of prints and sizes available. I'm very happy with my purchase. The artwork is very high quality and the framing is excellent. "

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5/5

2024-03-06

brilliant high definition colors.

"I ordered my first metal print to brighten up my boat. I chose a beautiful picture of my favorite beach in Maui. Wow, Great Big Canvas does beautiful work - I wish I could post a photo of it hanging in the Salon. I love looking up and getting lost on the beach for a few seconds each day... I highly recommend GBC they do quality work. "

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5/5

2024-03-05

METAL SCOTTISH WATERFALL

"First time buying from you folks. The metal wall art made to the size I ordered looks fantastic on the wall in the living room between to sconce lights. It arrived in a secure package - damage free. I am more than satisfied and if needed will order again from your company."

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3/5

2024-03-05

Nice Print - Long Wait

"Very nice wolf print at a reasonable price (no frame), but I had to wait a very long tie for delivery and pay for shipping (I think the company waits for the orders to be placed and paid for before contracting the painting out to the artist. There are similar paintings available from Amazon that are delivered the next day with free shipping!!!!!"

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4/5

2024-03-05

Great quality, fast-ish delivery

"The canvas arrived relatively quickly and was of high quality. Aside from the price being a little on the high end, overall experience was fantastic. Very pleased with the print."

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5/5

2024-03-04

A+ Service

"We recently refinished our basement and ordered a bunch of items from the site. Unfortunately, 2 of them arrived with minor damage, which was entirely the fault of UPS and not GreatBigCanvas. Despite this fact, they replaced both items immediately at no extra cost to me. Their customer service was friendly, responsive, and resolved my issue very quickly. I would absolutely recommend this site and would not hesitate to order additional items in the future."

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5/5

2024-03-03

I love my new art!

"I needed a statement piece for my new office! I wanted something black and white, and industrial. Found Locomotive Breath! I looks great. I'd post a photo, but my office is already a mess. I ordered the canvas print. It was really easy to hang, and weighs almost nothing, so it's wasn't hard for me to handle it myself. Very satisfied!"

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4/5

2024-03-02

Good, but. . .

"My 2 framed canvass pictures arrived very well packaged. They are just what I wanted for a specific spot in my home and they look great there. In general, the workmanship on these is very good. However, one of them came with 2 black smudges at the bottom near the frame, which were very visible against the white background. One smudge was approximately 3/4" x 3/4" (looks like a thumbprint) and the other was smaller. I was able to remove most of this with a clean eraser but, for the price, I would expect better!"

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5/5

2024-03-02

Wonderful!!!

"The selection is amazing. While browsing online, the filters are so very helpful (more so than other web site filters) to help narrow the search (otherwise, the selection would be a bit overwhelming). The art work was delivered quickly and ontime. It arrived very well packed with no damage (my pictures were very large!). The peices look amazing and are just what my room needed! I will definitely shop here again. My only complaint is that the frame selection is less than what it was a year ago (but still good), but perhaps this is due to supply chain issues?"

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5/5

2024-03-01

Beautiful canvas print

"Well crafted framed Irish flag. Worth the money !!"

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5/5

2024-03-01

Beautiful.

"Our 30x60 print over the fireplace is perfect.
Package arrived without any sign of damage.
"

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5/5

2024-02-29

Great First Experience

"Found the perfect picture for our wall. Shipped and received timely. Packaged well. Floating frame elevated the look of the art. Online presentation matched actual picture received. Do feel the product is priced too high, even on sale. "

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1/5

2024-02-28

Not delivered

"Both usps and ups show that the package was delivered on 02/23/82024, however it did make it my front porch as they have stated. I DID NOT RECEIVE WHAT I HAVE ALREADY PAID FOR!!!!"