"Terrific product! Thank you! "
"Fast service! Beautiful artwork!"
"Had been searching for just the right piece for big wall. Found it here and loved it."
"Easy order process, Pictures arrived early and quality was excellent. Nice Job"
"BETTER THAN EXPECTED! Will definitely purchase from this vender again."
"Excellent quality, arrived earlier than expected, no issues in ordering or deliver"
"very pleased with my purchases, I bought 4 more canvases."
"easy and picture i urcased is beyond beyond beautiful perchasing another one today!!!"
"The quality is excellent and they look really great on the walls in our kitchen/lounge area in the office. Will definitely order again. "
"The walls in my new living room look so good. All three paintings are perfect for this style. Great Big Canvas did an excellent job of protecting each in shipment. One large box was badly dented in one corner, but because of the way it was packed, there was no damage! I'd certainly recommend GBC."
"First canvas was damaged due to poor packaging. The replacement canvas had two corners coming loose and one corner was bent in"
"Fabulous picture, it looks great in situ. I have ordered again now as I was so impressed.
Fast delivery too.
M.N."
"Had a problem and handled promptly and fairly "
"If you live in the states or nearby it's a great site.
If living overseas the freight cost makes a purchase not economically viable."
“Hi pjg72,
Thank you for reviewing your GreatBIGCanvas experience. I am sorry to learn that the shipping cost was prohibitive for your recent order. Since we are based in the United States, our shipping costs have to be higher for international orders because they also cover duties/import fees. Australia shipments have especially high import fees for items such as the Solid-Faced canvas you selected. This is because we can only print it within the USA. The Stretched canvas style, however, can be printed in our Australian facility. As a result, it has lower shipping costs associated with it if you live in Australia. I typically recommend considering a Stretched canvas for shipments to Australia, to save on shipping costs. Thank you again for taking the time to share your honest feedback. We really appreciate it and are always looking for ways to better serve our customers. ”
"Ordering was easy. Posters were received, however they were damaged. Return team was prompt, apologetic and shipped of replacements within a couple of days. I am waiting for the replacement posters and hope they were shipped with improved packaging and consideration"
“Hi rlonginotti,
Thank you for giving us the opportunity to assist with replacements for your damaged posters. We apologize for any inconvenience caused by the damage. You should receive the replacements by Monday night, if you haven't received them already. Please don't hesitate to reach out if there is anything else we can help you with! ”
A rep from Great Big Canvas, , has responded:
“Hi Shawnwachs,
Thank you for posting a review! We're extremely sorry to learn that your canvas arrived damaged again. Usually the shipping process goes smoothly for our canvases, since we try to use very sturdy packaging. I've emailed you so that we can assist right away with a new replacement for you. ”