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Product & services pricing
4.20/5
Chance of future purchase:
4.29/5
Shipping & packaging:
4.39/5
Customer service:
3.95/5
Return/Replacement policy:
4.18/5

Verified
5/5

2019-09-24

Excellent

"Beautiful card for my wonderful friends at the end of their father's life. I couldn't be more pleased with an on line card company. Thanks you."

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Verified
5/5

2019-09-24

Very p[leased.

"Great quality and great service. Very pleased with the whole process. Many thanks."

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Verified
5/5

2019-09-24

Fun personalised card

"easy to use website with the ability to personalise your written message inside card including colour and style of writing. Brilliant card design and was sent and delivered in perfect condition exactly when requested. Brilliant!"

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Verified
5/5

2019-09-23

Excellent service

"Quality card arrived earlier than expected - thank you."

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Verified
5/5

2019-09-23

Excellent and quick

"I highly recommend this company for personalized, special greeting cards."

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Verified
5/5

2019-09-23

WONDERFUL SELECTION OF CARDS

"I love the wonderful selection of cards. If you want them personalize, or not - the cards to choose from fabulous.
"


Verified
5/5

2019-09-23

Beautiful personalized retirement card

"Beautiful card quick service "


Verified
5/5

2019-09-22

EXCELLENT SERVICE!!

"Great experience! Thank You!! "


Verified
5/5

2019-09-22

Loved it!

"Ordered a birthday card for our pastor. It was easy to find and order, arrived promptly, and was very nice - good quality. I will use this again, and recommend it to others.
"

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Verified
5/5

2019-09-22

Love it

"My fiancé loves the card more than any other gifts. Everything was perfect the way was done, including the delivery on time.Definitely I will recommend Greeting Card Universe to everyone. "

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Verified
1/5

2019-09-22

Too many emails

"I keep getting unwanted emails"

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Rep reply posted 2019-09-24
A rep from Greeting Card Universe, gcu-support, has responded:

“I apologize for any unwanted emails you were receiving. It looks like you unsubscribed from receiving any further promotional discounts on the 15th. In doing so, these emails should have stopped. If you receive any other unwanted email moving forward, please let our customer support know.

Kindest regards,

KC
Customer Support
support@gcuniverse.com”


Verified
3/5

2019-09-21

Nice card but took a while to get there

"The recipient was pleased with the card, eventually. However, unfortunately, it took four days to arrive - so her birthday had been and gone before this card actually got to her in Texas. "

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Rep reply posted 2019-09-24
A rep from Greeting Card Universe, gcu-support, has responded:

“I apologize for the delivery of your card taking longer than expected. Because your order was placed on a Friday, the soonest we were able to mail, which was stated, was Monday. Also stated is that delivery times may take 3-5 business days. We hope you will try our service again in the future. Please let us know if you have any questions or concerns. We are happy to help.

Kindest regards,

KC
Customer Support
877-347-6784”


Verified
1/5

2019-09-20

Canceled, not canceled

"I called and spoke with a rep about canceling my order. She stated it was canceled and I would be refunded in 3-5 days. No refund, and then the cards that I no longer needed arrived anyway. "

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Rep reply posted 2019-09-24
A rep from Greeting Card Universe, gcu-support, has responded:

“I apologize for the mix up here. It looks like your order was in fact cancelled but the change was not received and refund initially did not go all the way through. It looks like you followed up with us and we were able to resolve this and complete the refund. ”


Verified
5/5

2019-09-20

Excellent

"Received timely. Excellent quality card."

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Verified
3/5

2019-09-20

thought would be a thicker paper

"shipped quick, but thought it would be of better quailty"

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