ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.24/5
Chance of future purchase:
4.38/5
Shipping & packaging:
4.49/5
Customer service:
3.99/5
Return/Replacement policy:
4.26/5

Verified
5/5

2019-06-13

Very nice cards

"I like dealing with this company. A good variety of cards."

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2019-06-13

Wonderful selection.

"Packaged nicely. Delivered promptly.
Will likely use again.
"

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2019-06-13

Coaches Cards

"The cards were actually as pictured. I like the fact that you could personalize them. Will use in Greeting Cards in the future!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Overall customer service

Verified
5/5

2019-06-13

22nd anniversary

"Excellent, good quality and incredibly fast service"


Verified
5/5

2019-06-12

Exceeded expecation

"Outstanding variety of cards; ease of online system, quick delivery"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
1/5

2019-06-12

Not received

"Not received, not received "


Rep reply posted 2019-06-12
A rep from Greeting Card Universe, gcu-support, has responded:

“I sincerely apologize for this. Your order should have been received within 2-3 business days. I will be sending you an email to confirm the mailing address we have and see what we may be able to do to make this right.”


Verified
5/5

2019-06-12

5 Stars

"Quality and Service was excellent."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2019-06-12

Card Perfection!

"Th Eagle Scout card I purchased for my grandson was beautiful. Very Good quality-just perfect!"


Verified
5/5

2019-06-12

What I wanted and on time

"Specially and just what I wanted"


Verified
5/5

2019-06-12

Beautiful Cards

"Delivered on time. Quality card! Recipient thrilled with the personalization! Would order again. Price was reasonable for such a great card. A card for any occasion!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2019-06-12

"Half and Half"

"One of the cards was lovely. The other one was a 'FAIL'. I won't be trying this again...…..I need a better percentage of success."


Rep reply posted 2019-06-12
A rep from Greeting Card Universe, gcu-support, has responded:

“I sincerely apologize for one out of two of your orders not meeting your satisfaction. I see that you had one card mailed and the other was submitted for In-Store Pick up. These are two completely different services. With In-Store pick up we are very dependent on Target to fulfill the order, print in the best of quality and supply our shoppers with the best customer service possible. It looks like we offered to mail the card to you free of charge to replace the card that was printed at Target. If you do choose to try our service again in the future we highly recommend having cards mailed for the best quality and service. We offer 100% satisfaction guarantee and happy to correct anything that may be wrong with your order.

Kindest regards,

KC
Customer Support
support@gcuniverse.com
925-866-4118”


Verified
5/5

2019-06-12

Outstanding cards - Exceptional price - Fantastic quality

"Have changed my way of purchasing cards. Greeting Card Universe is the only way to go when you want beautiful cards at a great price."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2019-06-11

Very nice

"Just found the card a bit smaller than most cards. "


Verified
5/5

2019-06-11

Wonderful

"This was a great place for cards. Wide variety, good prices and quick and careful shipping."


Verified
5/5

2019-06-11

great card

"Nice high-quality card. Loved that I was able to customize it. Very fast shipping."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process