"Was lookng for a special card and found yhis website. The site was very easy to use found what I needed the price was good and delivery excellent. would certainly use again."
"Title states everything really? Ordered on 17th Jan paid extra for quick delivery and it’s still not arrived.
Also despite emailing I’ve heard nothing back and your online chat doesn’t work."
"You hit the nail on the head. I asked for a more generic 100 day celebration card, you did it. Inside verse very warm. I ordered both cards that you made to help out another family member. Liked that there was a choice of outside picture to choose from. All around great job. You will be used again! Thanks from happy Nana."
"I was able to personalize cards for my Grandson. I love them!"
"Perfect card, so easy to find, and next day delivery, excellent!"
"I was on the creating side and not the receiving side. I wanted something special and Greeting Card Universe came through. I had only used them once and this sympathy card for the passing of a Jewish man was perfect. I felt that since I could not be at the funeral that GCU said it for me.
Thank you so much for giving the public great cards for an affordable price.
"
"Easy to do and and was shipped fast."
"Delivered very quickly and was as ordered. She was very appreciative."
"My card came damaged due to the post office but made a phone call and they returned my payment very promptly! Excellent customer service!!"
"Cards were delivered the following day! Excellent service, will definitely use again."
"Delivery was on time. Card & printing was very nice. I will order again!!!! Thank You for a Wonderful job!!!"
"Unusual good quality Birthday card, just what I wanted"
"The cards were just what I was looking for, Love that you can customize them..."
"No sense of delivery time."
“I'm very sorry to hear you feel this way. We are very dependent on USPS after mailing out the orders and do what we can to make sure everything is received as quickly as possible. Was your card not delivered to your recipient? We are more than happy to be of assistance in any way that we can. Please contact our customer support directly if you would like assistance with any order. 925-866-4118
Kindest regards,
KC
Customer Support ”
"Overall experience was excellent. Good selection of Chinese New Year cards to choose from. Order placement was easy - with prompt delivery of product ordered."
A rep from Greeting Card Universe, gcu-support, has responded:
“Again, I apologize for your order having not been received. Our customer support is located in the US so there is a bit of a time difference, I'm sorry we were unavailable when you tried contacting us. Per our email conversation, we have issued a full refund for the time sensitive card that was not received. If we may be of any other assistance please let us know. Support@gcuniverse.com”