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Product & services pricing
4.22/5
Chance of future purchase:
4.36/5
Shipping & packaging:
4.52/5
Customer service:
4.09/5
Return/Replacement policy:
4.38/5

Verified
1/5

2016-12-25

Slow mailing

"I did not get this card in time to even give it to my daughter for her birthday,,..so it is useless now because it was custom made. I purchased it 6 days before I needed It and according to when it would ship ( 2-4 days ) it would have been fine. But it took 6 days to deliver. Bummed "


Rep reply posted 2016-12-27
A rep from Greeting Card Universe, gcu-support, has responded:

“I am very sorry to hear you were disappointed in the delivery time of your order. As stated all orders are mailed out the following business day from when you place the order. I show your order was placed on a Saturday and so your card mailed out on Monday.

We do state the following for delivery times:

Standard Shipping to United States West Coast: 2 to 4 business days from ship date
Standard Shipping to United States East Coast: 4 to 9 business days from ship date

Looks like your order was mailed to the East Coast and delivered on the 4th business day.

I understand that the card was for a special occasion and arrived later than expected. If you would like to create a free account we are happy to offer you two free card credits. Please let us know if we may be of further assistance to you. 877-347-6784”


Verified
5/5

2016-12-25

right on

"great selection and fast delivery - top notch!"


Verified
5/5

2016-12-25

So handy!

"Great card. Fast. Picture upload easy. Will use again and again. "


Verified
4/5

2016-12-24

Awesome cards

"Love them and came just on time "


Verified
5/5

2016-12-24

Far away but on time!

"I believe Greeting Card Universe is located in California. I live in North Dakota and they delivered before the actual delivery date. Loved the cards. Keep up the good work!!!"


Verified
5/5

2016-12-24

Star card. Five star review

"Absolutely beautiful Christmas card, my daughter loved it. Well made and I was highly delighted with my purchase."


Verified
5/5

2016-12-24

Cards Were Exactly What I Ordered

"The selection of cards on the web site was extensive. I was able to customize most of the cards. The cards arrived promptly and were exactly what I wanted. I will definitely use this web site again!"


Verified
5/5

2016-12-24

sympathy cards for dog going to rainbow bridge.

"I always need some on hand and you had some nice ones.
"


Verified
5/5

2016-12-23

Carded at age 80!

"Nice to find a full selection of foreign language cards of great design at modest prices and with prompt delivery! Greeting Card Universe will be a part of all my future Christmases."


Verified
5/5

2016-12-23

Stupendous

"Excellent card with great serice"


Verified
5/5

2016-12-23

Beautiful!

"The card arrived quickly and was so beautiful. I hope to see 3d cards in the future."


Verified
5/5

2016-12-23

Fast shipping great card

"The card was awesome, well written and got there in time."


Verified
5/5

2016-12-23

Unique Cards

"I loved the "pagan" cards with the holly king and the oak. I liked putting the verses in them myself. I was very happy. I never could have afforded them if it wasn't for the sale you had, so I will be looking for that again next year."


Verified
5/5

2016-12-23

Would recommend.

"I ordered because I needed a specific sympathy card for a friend who lost a horse that she'd had and rode for over 20 years. Not only did I find what I needed but there was quite a selection. My order was received promptly and the cards were very nice. I definitely plan to order from them again. "


Verified
2/5

2016-12-23

Slow slow slow

"The process online worked well enough, cards took ages to be delivered. Almost missed the occasion when they should have arrived in plenty of time."


Rep reply posted 2016-12-27
A rep from Greeting Card Universe, gcu-support, has responded:

“I am very surprised to hear this as all orders mailed to a UK address should arrive within 2-3 business days. I applied two free card credits to your account for the delivery of your cards taking longer than they should have. Please feel free to contact us if we may be of any other assistance to you. 877-347-6784”