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Product & services pricing
4.22/5
Chance of future purchase:
4.35/5
Shipping & packaging:
4.52/5
Customer service:
4.09/5
Return/Replacement policy:
4.38/5

Verified
2/5

2015-11-03

"My card did not arrive...
I know this is probably not the fault of greeting card universe, but still... not very satisfied.
"


Rep reply posted 2015-11-04
A rep from Greeting Card Universe, gcu-support, has responded:

“We understand your disappointment and apologize for UPS not delivering the card when expected. Per our discussion a full refund has been issued. We apologize for any inconvenience. Please contact us if we may be of any other assistance.”


Verified
5/5

2015-11-03

"My order arrived in a timely manner. I received everything that I ordered and it was packaged well. As far as a star rating, I was very satisfied and rate a 5.

Thank You!
Lou-Ann
"


Verified
5/5

2015-11-03

"Excellent service and quality. Highly recommended x"


Verified
5/5

2015-11-03

"Excellent service, card was delivered well packaged. "


Verified
5/5

2015-11-03

"very satisfied ... nice card and was able to personalize for a very reasonable price. This is my second order in two weeks and I will definitely order more as the need arises. One suggestion though,..... depending on where you live these cards ship from California and even though cards are shipped out the next business day these days I find the mail to be a little slow at times so order early enough to receive by the date you need it. "


Verified
2/5

2015-11-02

"I never received my order, even though the tracking says it's been delivered. Have a claim with the post office to see what happened to my order. "


Rep reply posted 2015-11-03
A rep from Greeting Card Universe, gcu-support, has responded:

“Did you try contacting our customer support? We are more than happy to be the ones to contact USPS for you and reorder your cards if needed. I will be following up with an email to also confirm the mailing address we have.”


Verified
5/5

2015-11-02

"Very prompt delivery with nice packing. Love the variety of cards. Always find what I need."


Verified
5/5

2015-11-02

"Couldn't find any sympathy cards in stores, so these ones were perfect! "


Verified
5/5

2015-11-02

"BRILLIANT EXPERIENCE -I'VE ALREADY RECOMMENDED YOU TO MY FRIENDS!"


Verified
5/5

2015-11-02

"The cards were very pretty. Thanks."


Verified
5/5

2015-11-02

"Great card. The photograph I provided transferred very well. Thanks!"


Verified
5/5

2015-11-02

"Great card, liked the customization aspect. Will be ordering here again. "


Verified
5/5

2015-11-02

"Fabulous invitation, we received so many compliments on it. We did glossy picture which was just the right amount of shine, and it was so easy to customized on line. Very Satisfied"


Verified
5/5

2015-11-02

"Spot on. Would use again :-) "


Verified
5/5

2015-11-02

"I was very satisfied with the card and service."