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Product & services pricing
4.22/5
Chance of future purchase:
4.35/5
Shipping & packaging:
4.52/5
Customer service:
4.09/5
Return/Replacement policy:
4.38/5

Verified
5/5

2015-10-31

"The cards are just perfect. So glad I found your site. Thank you much."


Verified
5/5

2015-10-31

"Arrived timely, good quality and overall satisfied."


Verified
5/5

2015-10-31

"Service was fast and cards exactly as ordered!"


Verified
5/5

2015-10-31

"quality fantastic - would use again - prompt delivery - would highly recommend service - many thanks - well done"


Verified
5/5

2015-10-31

"The cards are very high quality and come packaged very nicely!"


Verified
5/5

2015-10-31

"service was wonderful....very happy with the service"


Verified
5/5

2015-10-30

"Nice to easily find a card which was a bit unusual, being a congratulations to grandparents of twin boys - none available on the high street!"


Verified
5/5

2015-10-30

"Good quality card. Arrived in a timely manner. I like to find cards specific to my son's sobriety anniversary year, to acknowledge we never forget his ongoing success and the struggle it's been. This fits the bill."


Verified
5/5

2015-10-30

"I found a very appropriate card for a rather unusual occasion (graduation from boot camp.) Try finding one of these in your local Hallmark store! It was easy to generate a very personalized greeting and signature from Grandpa and Grandma and the card was shipped directly to our Grandson to arrive 4 states away, just in time for the big event! What's not to love? In just a few minutes of our time we had a perfect card of congratulations out to our very special Grandson and he said that it really meant a lot to him (and his Mom and Dad too!)"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-10-30

"This is the first time using Greating Card Universe and the company excelled in service, quality of the cards, and timely delivery. Everyone loved their cards received! We live in a remote location overseas and was using ecards, people did not open them. With this service we can send a card that comes in the mail and it is certain to arrive and be enjoyed. Special occasions do not go by unnoticed by an unopened ecard. Great company, cards and delivery service."


Verified
4/5

2015-10-30

"Arrived within a reasonable period of time."


Verified
5/5

2015-10-30

"Very quick service and good quality. "


Verified
5/5

2015-10-30

"Very impressive with ease of ordering and quick delivery"


Verified
5/5

2015-10-29

"My card was exactly as ordered and dispatch most satisfactory with a timely arrival..many thanks for a great service."


Verified
2/5

2015-10-29

"I loved the cards but had trouble when checking out it did not give me my promo code percentage off. I tried 2 live chats, no one ever picked up, I left 2 messages on an answering machine, no one EVER called me back and I sent an e-mail with no response. NOTHING was done, no phone call returned, no discount given. I will probably NEVER order from them again."


Rep reply posted 2015-10-29
A rep from Greeting Card Universe, gcu-support, has responded:

“I'm very sorry to hear this and also a bit surprised as our customer service is very important to us! We are more than happy to refund you the difference for any promotion code that you had and was not applied to your order. I will also follow up with an email.”