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Product & services pricing
4.23/5
Chance of future purchase:
4.36/5
Shipping & packaging:
4.52/5
Customer service:
4.10/5
Return/Replacement policy:
4.39/5

Verified
5/5

2015-10-07

"Love the cards!!! I will order from them again."


Verified
5/5

2015-10-07

"Love the card you sent --I put it on the refrig"


Verified
5/5

2015-10-07

"All very smooth. Shame there were no Arabic script birthday cards."


Verified
5/5

2015-10-07

"easy sight to travel around, bought an anniversary,Christmas and birthday card. ordered and delivered in excellent condition. would recommend this company to my friends."


Verified
5/5

2015-10-07

"Good card with option to add photograph and/or special message for Brother-in-Law. Can't always find many cards for Brother-in-Law so was pleased with this one. Quick delivery in protected packaging."


Verified
5/5

2015-10-07

"The card was gorgeous & moved my husband & I to tears with the beautiful wording - our daughter loved it as it was so personal to her - thank you :)"


Verified
1/5

2015-10-07

"The cards took a while to arrive and look like they were printed on a cheap domestic ink jet printer. Two of the cards I ordered were not folded correctly. If I had known I was going to be charged in dollars I would have used a credit card that doesn't charge a fee for dollars."


Rep reply posted 2015-10-07
A rep from Greeting Card Universe, gcu-support, has responded:

“I'm very sorry to hear this and happy to be of assistance as we do offer 100% satisfaction guaranteed.
In regards to pricing, In the upper right hand corner you are able to edit the $ to Sterling or Euro.
All orders mailed to a UK address should be delivered within 2-3 business days so I am surprised to hear the delivery took a while.
I will be following up with an email as we would like to make this right by you.”


Verified
5/5

2015-10-06

"Very Satisfied excellent job!"


Verified
3/5

2015-10-06

"I can' give you a rating because I have not received the cards that I ordered jet. When I receive them I will be happy to cooperate."

Detailed Review Benchmark + -
Pricing of products and services
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Likelihood of customers making future purchases
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Overall customer service
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Overall product shipping and delivery process
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Product Returns/Refunds/Exchanges
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Rep reply posted 2015-10-07
A rep from Greeting Card Universe, gcu-support, has responded:

“I show your order was delivered on September 28th. I will be following up with an email to confirm the mailing address we have.”


Verified
5/5

2015-10-06

"I was very pleased to have a card that was very specific to my need. The site was easy to use and it readily facilitated customization. "


Verified
5/5

2015-10-06

"Very easy to design and order online. Even able to ship to Japan!"


Verified
5/5

2015-10-06

"Unique options, great quality and price!"


Verified
5/5

2015-10-06

"I had no idea about your company but it will now be my "go to" site to get special cards. I'm very pleased with the card I had you create. The finished product was outstanding and will mean a lot to the person it's going to. Thank you."


Verified
5/5

2015-10-06

"Cards arrived in good time and look great. Good quality and nice selection."


Verified
5/5

2015-10-06

"Love the site, love the card - well done"