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Product & services pricing
4.23/5
Chance of future purchase:
4.36/5
Shipping & packaging:
4.52/5
Customer service:
4.10/5
Return/Replacement policy:
4.39/5

Verified
5/5

2015-10-01

"Great quick service and the cards I ordered was perfect for the occasion. "


Verified
5/5

2015-10-01

"Left it late to order but card arrived in time as promised. Brilliant"


Verified
5/5

2015-10-01

"We ordered Veteran Day Cards for our veteran clients. We personalized them with our company signature. The process was simple and the cards arrived within less than a week. The quality of the cards are very nice and we couldn't be happier! We will certainly use your company again. "


Verified
5/5

2015-10-01

"The cards I bought were very beautiful, nice material and delivery was very fast."


Verified
5/5

2015-10-01

"Excellent service and speedy delivert!!"


Verified
5/5

2015-09-30

"Great experience. Website was easy to navigate. Products were in stock and shipped within days! Will continue to use Greeting Card Universe and refer family and friends. Thank You

Kari Kosbau
****@****
"


Verified
5/5

2015-09-30

"The cards were very professional "


Verified
5/5

2015-09-30

"My Grandson was so happy to see his picture and name on a card for him.
Thank you
Great Idea!!
"


Verified
5/5

2015-09-30

"Great cards with perfect sentiment. Quick delivery."


Verified
5/5

2015-09-30

"beautiful cards, quick shipping very impressed thank you"


Verified
4/5

2015-09-30

"The card came quickly and were very appropriate for the occasion. Will definitely shop again!"


Verified
5/5

2015-09-30

"The card was beautiful. She loved it! It definitely made the day even more special "


Verified
5/5

2015-09-30

"Great Card at a great price. thank you."


Verified
1/5

2015-09-30

"The card arrived on time but illegible. Had to hold it in front of a mirror to read anything on it. The only redeeming thing was when emailed they posted another one straight away, this time printed corrected.
Very poor business practice not checking their work before sending out.
"


Rep reply posted 2015-09-30
A rep from Greeting Card Universe, gcu-support, has responded:

“Due to a technical issue that caused a backlog in our fulfillment process we had to bring on additional staff to help process thousands of orders that were behind. Unfortunately some of these individuals were processing the orders by scanning the back of the cards without actually checking the front, and a handful of orders made it through and shipped even though the cards were printed in reverse. We've taken steps to ensure this doesn't happen again, but you're correct, this should never happen in the first place and we're terribly sorry for any inconvenience this may have caused.”


Verified
2/5

2015-09-30

"The card stock was very cheap! The pale washed out coloring on one of the cards was not appealing! I don't know as I would do this again."


Rep reply posted 2015-09-30
A rep from Greeting Card Universe, gcu-support, has responded:

“I'm very sorry to hear you were not pleased with your order. We do offer 100% satisfaction guaranteed. I'm surprised to hear that one of the cards printed was washed out in color. I will be sending you an email as we would like to make this right by you.”