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Product & services pricing
4.23/5
Chance of future purchase:
4.36/5
Shipping & packaging:
4.52/5
Customer service:
4.10/5
Return/Replacement policy:
4.39/5

Verified
1/5

2015-09-16

"This is the second review I have written about this. I paid $24 for expedited delivery and the card arrived 3 days after the party. "

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Pricing of products and services
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Likelihood of customers making future purchases
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Rep reply posted 2015-09-21
A rep from Greeting Card Universe, gcu-support, has responded:

“I sincerely apologize for this. I do see that your order was delivered later than it should have. We have issued a full refund for the entire order. We apologize for any inconvenience for the late delivery. Please let us know if we may be of any other assistance.”


Verified
5/5

2015-09-16

"I am very pleased with the card and service! Thank you, Pat Hawkins"


Verified
5/5

2015-09-16

"I was very happy with the quality ,liked the results"


Verified
5/5

2015-09-16

"Loved the card that I purchased for my Husband. It was nice to personalize it for our 40th Wedding Anniversary. It arrived quicker than I had expected! Will definitely order from you again! "


Verified
5/5

2015-09-16

"Cards I ordered were cute but I was a bit disappointed at the length of time for the cards to be received."


Verified
4/5

2015-09-16

"I ordered the card on 9/1/15 and it arrived one week later on 9/8/15 late in the afternoon on the designated birthday. Admittedly, there was a Sunday and a holiday during the period. "


Verified
5/5

2015-09-16

"fast easy and just as promised. i will promote and use again. thx. "


Verified
5/5

2015-09-16

"Great Card and great paper quality"


Verified
4/5

2015-09-16

"i wished the overall delivery service be a bit more quicker ... although it was within the deadline limit"


Verified
5/5

2015-09-16

"Like being able to get my message printed inside, Great idea. Will use again."


Verified
1/5

2015-09-15

"My two birthday cards for my amazing husband's birthday (yes, two...I liked them both) arrived the day after his birthday.....I had to make one. Service is very slow...... wouldn't it be a good idea to tell the customer to allow a looooooong time?"


Rep reply posted 2015-09-15
A rep from Greeting Card Universe, gcu-support, has responded:

“I'm very sorry to hear you received your order later than expected. I show your order was delivered within three business days. There was a bit of a delay due to the holiday weekend and there being no mail on Monday. We do offer expedited shipping options if cards are needed within a certain period of time. Please feel free to contact our customer support directly if we may be of any assistance to you, we are happy to help!”


Verified
5/5

2015-09-15

"My card came in time, was of excellent quality and safe, protected packaging. Thank you! "


Verified
2/5

2015-09-15

"Did not receive envelopes for my cards! Am waiting for them to arrive."


Rep reply posted 2015-09-15
A rep from Greeting Card Universe, gcu-support, has responded:

“I'm sorry to hear you have still yet to receive your envelopes. I am going to send them again, this time with priority. We appreciate your patience and understanding. Please let me know if I may be of any other assistance.”


Verified
4/5

2015-09-15

"The card was perfect, the only fault was that it took a long time to get there!"


Rep reply posted 2015-09-15
A rep from Greeting Card Universe, gcu-support, has responded:

“I'm sorry to hear you felt the delivery of your order took a long time. Orders mailed to Canada are international, on average they do take 1-2 weeks for delivery. We are happy to hear you were pleased with the card! Please feel free to contact our customer support directly if we may be of any assistance to you in the future.”


Verified
5/5

2015-09-15

"Fantastic value!!! Worth every penny or dollar!

"