ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.16/5
Chance of future purchase:
4.30/5
Shipping & packaging:
4.40/5
Customer service:
3.96/5
Return/Replacement policy:
4.25/5

Verified
1/5

2020-12-22

Feeling Cheated

"I'll never use this service company again as I Never received my order."


Rep reply posted 2021-01-06
A rep from Greeting Card Universe, gcu-support, has responded:

“We’re sorry for your late delivery. As you may have seen in the news, USPS has been completely overwhelmed and is running up to 3 weeks late on certain packages.   The pandemic has caused unprecedented volumes this holiday season, in addition to cutting down on available workforce.   All 3 major carriers stopped promising delivery dates this holiday season.   If you wouldn't mind sending us an email at support@greetingcarduniverse.com with your order details we'd be more than happy to further assist. Thank you so much for your patience and understanding.


Verified
5/5

2020-12-22

greeting card universe

"I was able to find the unique cards I was looking for. They came very quickly and wrapped well so no damage was done in the mailing. I would definitely return for more cards. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-12-22

First Class

"Very well protected with padded envelope & stiff card inside as an added protection!! Great quality cards really delighted With simple design & words. No hesitation to use this supplier again!,,"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-12-21

Greeting Card

"This was first time using this site to create a greeting card. It was easy to do. The selection was good and you can customize cards. I received an email confirmation when it was created and when it was mailed.
I would use this site again.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-12-21

Great System

"Great selection, easy to order, order came promptly. Thank you Greeting Card Universe!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
2/5

2020-12-21

Slow delivery

"This took more than 2 weeks"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2021-01-06
A rep from Greeting Card Universe, gcu-support, has responded:

“We’re sorry for your late delivery. As you may have seen in the news, USPS has been completely overwhelmed and is running up to 3 weeks late on certain packages.   The pandemic has caused unprecedented volumes this holiday season, in addition to cutting down on available workforce.   All 3 major carriers stopped promising delivery dates this holiday season.   If you wouldn't mind sending us an email at support@greetingcarduniverse.com with your order details we'd be more than happy to further assist. Thank you so much for your patience and understanding.


Verified
5/5

2020-12-21

Good source for greeting cards, will use again

"The card was just as pictured and was well packed so it arrived in great condition. The card was for a specific occasion and they had a wonderful selection, much better than any retail store and other online sellers."


Verified
5/5

2020-12-21

Quick delivery

"The price was excellent and it was delivered as promised."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-12-21

Cards were great quality

"I love the cards. Better than the picture"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-12-21

Always excellent

"Custom cards at no extra charge! Amazing and quick!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2020-12-21

Arrived promptly.

"Arrived as ordered at the beginning of December."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-12-21

I loved the card for my Great Grandson. Excellent Quality!

"A very good experience from beginning to end!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-12-20

Satisfied

"Price of cards are certainly reasonable. User friendly. Easy to upload and layout photo and text positioning process. Quick and on time delivery. Will use this service again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-12-20

Sympathy card

"Card was delivered on time and met all expectations."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-12-20

Pleased as punch!!!

"I couldn’t be more pleased. I found the perfect card for everyone on my list. One of my cousins has a birthday on Christmas Eve. I found a card for a Christmas Eve birthday for a wonderful cousin... how perfect is that!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process