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Product & services pricing
4.66/5
Chance of future purchase:
4.69/5
Shipping & packaging:
4.71/5
Customer service:
4.91/5
Return/Replacement policy:
5.00/5
Featured Review


Verified
5/5

2023-05-20

Parts

"Very easy and quick , delivery was fast "

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Verified
3/5

2023-05-20

Wrong size

"I received the grill propane fitting which is a 5/8”. I need a 3/4”"

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Verified
5/5

2023-05-19

Grill aftermarket part

"The quality of the replacement grill drip pan was very good. For not being the exact replacement it fit perfectly as the website stated for my grill model number."


Verified
5/5

2023-05-18

Grill parts

"They were the exact thing I wanted."


Verified
5/5

2023-05-17

Fast friendly and fair

"Was simple enough to find the parts online, but when a question arose, phone contact was fast effortless and productive. "

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Verified
5/5

2023-05-17

Perfect fit

"The parts were the exact fit."

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Verified
5/5

2023-05-16

Grill me!

"The phone lady was very helpful. "

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Verified
5/5

2023-05-16

Quick delivery

"Had the parts 4 days Was easy to locate the part on the site"


Verified
5/5

2023-05-16

Great inventory of parts

"Found exact part for discountinued ducane grill. Fast delivery "

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Verified
5/5

2023-05-15

Phoenix grill part

"Order came quickly and was as described... Thank You..."

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Verified
5/5

2023-05-11

Great company

"I was cleaning my grill I noticed a rusty part, I got model #, and got parts list. Called they had part in stock, 3 days later it was in my grill. Fast service, great customer service, fast shipping "

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Verified
5/5

2023-05-11

Dependable

"Product arrived on time one item was damaged and the customer service representative told me they would replace it at no charge "

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Verified
5/5

2023-05-11

Grillen

"I didn’t see my model listed but measurements worked. Great fit. Should work better than original and can be soaked and cleaned in kitchen sink. "

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Verified
4/5

2023-05-06

Where’s my parts?

"Ordered over 200.00 worth of parts , paid with CC , got a confirmation number and have not heard a word since!
UPDATE! A spokesperson contacted me saying one of my parts was not available at the time of ordering.
Communication is Key in a situation exactly like this. My order is now on its way! I’ve updated my review with a few more stars, I will take a little blame here too. Amazon has ruined us all with next day delivery lol! Hopefully my parts will be exactly what I want.
"

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Verified
4/5

2023-05-06

"C’est correct a cause que je croyais que vous me disiez que j’avais recu mes pièces alors que ce n’était pas le cas. "

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