ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.80/5
Chance of future purchase:
4.85/5
Shipping & packaging:
4.87/5
Customer service:
4.90/5
Return/Replacement policy:
4.83/5

5/5

2024-11-27

Best products & best service

"I've used several other companies for pins & patches before, but none of them could measure up to GS-JJ. The quality has been excellent, with almost no "seconds", and so far I've received every order earlier than expected. But what really matters is the excellent customer service. My account rep, GRACE, is the only person I need to deal with, and they take excellent care of my projects."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2024-11-27

Super Happy with GS-JJ and their sales coordinator, Nora

"I contacted GS-JJ in hopes they could create a unique luggage tag for our company and Nora reached back out immediately. She was a complete pleasure to work with; quick to respond, on top of the full creative process and understood exactly what we needed.
I will for sure recommend GS-JJ and Nora.
Very happy with the tags and our support from Nora.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-11-27

Great, quick service for a quality product!

"Working with GS-JJ was a pleasure. They responded so quickly to my inquiry and Adella managed my questions via email very efficiently. I received the pins and they look awesome."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-11-26

Friendly

"Great and friendly response, the design Zoey made looks fantastic. Looking forward to see the coins."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-11-26

Great customer service

"Great customer service! Lenita was terrific and very responsive. Will be ordering again.
"


5/5

2024-11-26

Quick service w/ Kalyn's assistance

"This was such and easy to use company for creating my works holiday pins for 2024. Kalyn made this process quick and easy with amazing response time and making sure everything was completed correctly. It even seems like I will get them sooner than expected which is awesome! Highly recommend this company and Kalyn should get a raise as they were so helpful and kind throughout this entire process!! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-11-26

Exceptional Service and Support from Amanda!

"Amanda, the Sales Coordinator for GS-JJ, is absolutely phenomenal! She went above and beyond to ensure our order was perfect, meeting all of our unique needs to support our public safety employees. Her professionalism, attention to detail, and genuine care for customer satisfaction were evident throughout the entire process. Amanda worked tirelessly to address every question and made sure our timeline was met without a hitch. It’s rare to find someone as dedicated and proactive as Amanda. If you’re looking for exceptional service, look no further—she truly delivers excellence! Thank you, Amand"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-11-26

Great quality, speed, and price!

"I worked with Jennie, who was very helpful in providing me with renderings of my design. The final product looked great, and it arrived to me in a quick turnaround. I will definitely be working with Gs-jj again in the future."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2024-11-26

Boomerangs

"Ease of on-line ordering.
Excellent replication of intricate art work.
Bested quoted delivery date.
Competitively priced.
Great customer support from representative Grace.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2024-11-26

Grace was great!

"Grace is wonderful! My lapel pins came out great and she was very helpful. Good price, too! Grace, thank you!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2024-11-26

Outstanding experience

"Really amazing! Ingrid guided me flawlessly throughout the entire process. Dealing with her has been a real pleasure and I have never experienced a faster service.
The product itself arrived perfectly on time and it is really well done.
Thanks again!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-11-26

Customer service

"I was hesitant about ordering, or exactly what I should be ordering but Nora was extremely helpful and super responsive! If the customer service was this great, I can’t wait to receive the product. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

5/5

2024-11-25

10/10 -Will use again!

"Love my experience from start to finish! The patches we ordered looked fabulous and the customer service from Violet was over the top good!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2024-11-25

Great

"Great customer service. My questions were answers very quickly. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-11-25

Excellent sales coordinator

"The sales coordinator was extremely helpful throughout the entire process making sure I got exactly what I wanted "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process