ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.80/5
Chance of future purchase:
4.85/5
Shipping & packaging:
4.87/5
Customer service:
4.90/5
Return/Replacement policy:
4.83/5

5/5

2024-11-16

Excellent service

"Jennie was incredible. We probably went back and forth over fifty times trying to get the artwork right. She was patient, precise and committed to getting us exactly what we wanted. We will use them again and again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-11-16

Great job!

"Nora was great help with our magnets order! And the entire process was smooth as well as great quality and great price! As a small business price helps a lot. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2024-11-15

Amazing service!

"I was very happy with the service that Heaven provided! She did a great job and was very detailed and quick with my order. Thanks! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-11-15

Jennie

"smooth and fast thank you"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-11-15

Customer service during ordering

"Amanda was very helpful and responsive. No issues at all and even had one small change needed to the final proof and it was handled quickly. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

5/5

2024-11-15

Patches

"I received my order and it was better than I expected . Heaven was great in helping me with design and everything "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2024-11-14

Excellent customer service!

"Very smooth design proof review/ordering experience working with Heaven from gs-jj creating custom patches. Great communication, would return to gs-jj for potential future patch orders."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2024-11-14

Fantastic Customer Support

"This was my first time working this company, but it won't be my last. Ingrid was so helpful throughout this process and provided great feedback and suggestions on our proposed pin design. We ended up changing up our design based on these great insights! The finished product is beyond expectations. Ingrid was engaged with us throughout the process and provided continued updates. A+ customer support. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2024-11-14

Exceptional Service and Seamless Communication

"I had an excellent experience with this company! Ingrid’s communication was outstanding, and she went above and beyond to ensure everything went smoothly, even with the challenges of different time zones. She was incredibly responsive, helpful, and professional throughout the entire purchasing process. I truly felt supported and valued as a customer. Highly recommend them for their top-notch service and dedication!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-10-24

Adella was amazing, thank you!

"Adella was fantastic - very quick responses, accurate and very helpful. Ensured that our order which was needed asap was done on time and shipped out. We were very happy with the final product - the quality was great. It arrived on time. I really appreciated Adella's help, and will be returning for future projects that need hard enamel pins. Thank you Adella and GS-JJ customer service team!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2024-11-14

Pins and stickers look great! Great service!

"I ordered a set of pins, and got a coupon code for a huge discount on stickers afterward. Ingrid provided great service and was a massive help in getting them as soon as possible. She responded to and answered all my questions very quickly. Needed my products for a class assignment and got them a week earlier than expected! They came out amazing! Definitely coming back to company for any future purchases. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2024-11-13

Unit Challenge Coins!

"The coins exceeded my expectations: amazing communication, and excellent customer service. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-11-13

Thank Evelyn!

"I recently went to school for the first time in 6 years, Evelyn helped me get my product exactly how I wanted it and get it shipped and underway far faster than I could ever imagine. Her attention to detail is amazing and I highly recommend her to anybody that needs help!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-11-13

Excellent and fast service

"Ordered some custom patches from patches.co. They came back with a proof very quickly. Patches arrived sooner than expected and were of excellent quality. I will be buying more from them wen needed. Excellent experience."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-11-13

Ordered our 250 patches through here.

"Ordered our 250 patches through here and came a little off in the color. I emailed back and got an instant response and they took them back, paid for all the shipping and got the correct ones out super fast. Will definitely order from here again next time. Great customer service. Lillian was awesome. Thanks again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges