ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2013-02-08

"The phone arrived safely and quickly, exactly as we expected. Love the quick response! We look forward to buying our next phone from GSM, too."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-02-07

"I've gotta be honest, I was skeptical about buying an unlocked phone again from a non-manufacturer. I'd been burned before by opened boxes, broken factory seals, fingerprints on handsets, scratches, etc. Basically anything you could think of that would mean the equipment was NOT new. Thus, I had a brief chat online with one of your folks there and asked some very specific questions. I admitted they might have sounded a bit weird, but they said, no, not at all, and assured me that all the phones are brand spankin' new. So, I ordered... and prayed it was true.

And it was! Thanks for being the real deal. Keep doing what you're doing and I'll be back again when this phone is old and busted.

Rob G.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-02-06

"I'm very happy with my experience at GSMNation. Your online chat representative, Martin, is wonderful, very helpful, patient and knowledgeable.

I received my phone quickly and its a great phone!
I will always buy from GSM Nation!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-02-05

"Service was top notch. I initially got a lot of information from your Chat session...your reps are very knowledgeable as well as helpful. What i really appreciate is that you gave me a further discount when you had some mis-information on your web site with regard to color (there is no black GS3 Mini). That is a sign of top notch service!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-02-05

"I've bought a Lumia 920 from GSMNation.
After a day I received a message from PayPal that my credit card was declined. I wanted the shipping to go out ASAP.
I've contact the support of GSMNation to cancel the PayPal order and replace it with Amazon.

I have got to say that I never seen such responsible support in my life. They replied to my emails instantly (less than 5 minutes) and took care of the issues I had immediately.

Eventually I received the product in time thanks to GSMNation's support.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-02-05

"I put in the order with a little skepticism since the price was much lower than I found on other internet sites. The unit came as promised in brand new packaging. The support has been great, I would buy from the GSM site any time. Thanks! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-02-05

"Love the phone service was awesome, and really appreciate receiving the charger converter for US outlets, first unlocked phone and have no regrets going with GSM Nation, glad I bought before you raised its price too :D"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-02-04

"Very pleasant shopping experience. Order delivered as noticed. And the phone works well. I like it very much."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-02-04

"Hello,

I purchased my first smartphone, Samsung Galaxy Note 2 N7105 with GSM Nation and I must say I am extremely pleased with the great service! My phone arrived the very next day after I ordered it and I am so pleased with it. Plus before buying the phone, when i called GSM Nation, the representative was so friendly and supportive. I have already told my friends about GSM Nation. THANK YOU so much GSM Nation!!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-02-04

"Dear GSM Nation, I am more than happy to share my shopping experience and would recommend your excellent service to anybody:
After your customer care spent some time to make sure I ordered the right phone modification, the phone has arrived in perfect condition ahead of all imaginable times: in about 48 hours or so ...AND in this short time span it had to cross the country border, clear customs, collect a duty :( and get to my porch!
Excellent job!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-02-04

"The measure of a great retail partner or provider is not how well they perform when all goes well - it is how they respond when things do not go as planned.

My initial order came in quickly and payment was a breeze. The only issue was that I received the wrong product! The mistake was understandable and the product version was only one number off but a 300 dollar difference and me with no phone.

I sent an email as soon as i found out and GSM Nation got back to me blindingly fast. We worked together to fix the problem - the whole time they were prompt, professional and understanding.

I have been recommending GSM Nation ever since. I know then the next new device comes out i will be getting it via GSM Nation. Keep up the great service guys!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-02-04

"Found great deals on smartphones.

Most affordable prices.

Fast shipping and great customer service support.

I am loving my phone :)
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-02-04

"Hi,

To tell the truth, I was a little afraid of shopping for a phone outside regular carrier stores. I did a little research and found GSM NATION, which had great reviews. Besides, I could pay through Amazon that gave me a great peace of mind. I received the phone in a timely manner. It was very well packaged. When I contacted customer support for a small issue, they replied immediately. I'm very happy with my shopping experience with GSM NATION and I will definitely purchase from them again in the future.

Thanks!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2013-02-04

"I was impressed by the shopping experience I got from GSM Nation. The purchasing process was very straightforward and the service was good. My phone was dispatched within 12 hours after purchase. It arrived in an excellent condition as was indicated on your website. Keep up the good service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-01-25

"Great experience, all may doubts were cleared and I didn´t have any problem at all. Recommend GSM Nation. Really Trusty"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A