ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2012-10-09

"Overall pleased with services, fast delivery, and product was brand new as promised. Staff was helpful to identify product and easy to work with. OVerall would recommend to buy from GSMnation."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-10-09

""the product has arrived safe and in time.. this is my first order in gsmnation..future gsmnation is my only choice"
Pedro Carlos
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-10-09

"Great customer service. I received a phone with a European charger and you all called me to check if the phone was ok. When I made you all aware of the charger issue, you sent me an adapter for free."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-10-02

"I had the pleasure of purchasing a Samsung Galaxy SIII 32gb white from gsmnation and the experience was nothing short of spectacular. The phone arrived before shipping date (almost unheard of) and i even got a follow up call from the company to see if everything was in order. I used a sim cutter to convert my sim to a micro sim and voila worked flawlessly. They even sent me two wall converters as the original plug is for korean markets i think. Phone was sealed in box flawless with everything I expect from a new phone. Well done guys.
Coming from an iphone 3g to galaxy S3 wow i'm amazed at the speed difference and gorgeous screen.
Would definitely buy from here again.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-09-30

"Buying a plan from GSM Nation was simple and straightforward. I had no problems with the service I received."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-09-27

"i ordered the Samsung galaxy Nexus and was amazed of the fast shpping, received the phone within 2 days.. The phone was well packed in its shipping box, handled with care. once i opened it and turned it on, it worked right way on 3g t-mobile network, didn't need to call up t-mobile customer service to have them set it up to their network. the "network compatibility" tool that they have on their website "gsmnation.com" is very useful and trustworthy, it is what they say it is..
overall i'm very happy with the purchase. the phone is great !! will likely order from them again.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-09-27

"The experience was positive. Superb customer service. It was like walking into a real store, and getting what you are looking for off the shelf and stepping up o the cash register. In the meantime, someone answered your your questions along the way. I had purchased a blackberry 8520 online and returned it for an android. The process was seamless. This company rocks!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-09-27

"Great Service and Pricing! Fast shipping and after-sale follow-up.
Will definitely buy again from GSM nation.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-09-26

"The phone is just perfect! Completely new and unlocked! The shipping was just better than I thought. Thank you GSM Nation for such a good service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-09-25

"I needed a phone that wasn't hobbled by my carrier and would last me 3+ years. This meant buying from another country than my country of residence and made me uncomfortable. GSM Nation not only got me the hardward I was looking for (quad core SIII from Europe) but amazed me with their client services/support. All my questions were promptly answered. When I had an issue with my headphone jack they immediately offered to help. Now that I've found them I'm sticking with them. GSM Nation is one of the best retail experiences of my 2012 year."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-09-25

"This company is awesome,nice customer service and speedy delivery of my order. Very satisfied with my equipment"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-09-24

"I realize that many,many people read these reviews way before they make any purchases from anyone. I am here to proudly state that out of all the vendors I've ever dealt with, GSMNATION still out-shines all that I've dealt with when it comes to extrodinary customer service, extreme patience with customers and able to fully answer any and all questions pertaining to what the customers electronic needs are. A customer is never left on hold, passed around or told a customer what they felt a customer wants to hear. After my dealing with GSMNATION for as long as I have, I have had dealings with Mr. Ahmed, Mr. Ryan and finally, Mr. Arsalan. Whenever I'm introduced to a different individual at the company I deal with, I become weary wondering if I'll receive the same impeccable customer service. Well Mr. Arsalan was true to the GSMNATION family, he introduced himself, promptly answered all my questions, responded to all my e-mails, so unlike other on-line vendors I've dealt with. Mr. Arsalan proves that GSMNATION is not out to just take your monies, once you explain to hime what you want and should you be seeking the wrong device, Mr. Arslan practically councils you on whats right for you whereas others will shove just anything at you. Again I am grateful and very pleased with the time, patience and extended customer consideration extended to me at gsmnation. Anyone thats had back burner on-line experiences from other vendors, try gsmnation you won't ever regret the effort. Thanks much Mr. Arsalan."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-09-23

"Great service, Great prices and product as per commitment. I would recommend it to my friends."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-09-22

"GSM Nation was a very good experience. I purchased a Sony Ericsson cell phone available here at lowest price. The phone I was looking for was out of stock and I contacted the customer support to know if it will be available in future. I got a prompt response that they can try to get it, and guess what, they got it for me within 3 days! And just to add, that phone is out of stock since then. But I got mine! The customer support was very helpful throughout the process and answered all my questions without any hesitation. I have never purchased electronics online, but after this experience I think its safe and good to purchase from them. GSM Nnation rocks!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-09-19

"i called to verify what i'm getting on line, always got patient, nice people to answer my questions. once ordered on line the galaxy s3, it arrived within 2 days.
i know that if i'll need them for anything, i'll get a good, prompt answer. thanks guys.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A