"Had some minor problems, good service overall "
"First I have to state that I never write comments, but on this ocassion I felt so compelled to do so...
I've been looking around several weeks now for an Arc and a few websites have them, but I've never ordered an unlocked phone online before. I've heard about these online scams from websites that just take your money and I was very afraid. I admit I was very iffy about dropping that amount of money on something that I've never seen from people that I'm not sure even exist. Some websites were poorly designed and let me tell you, I googled the hell out of these reviews on each and everyone of those sites and got even more terrified from the customer reviews. What was I to do? AAHHHHH I need an Arc!!!
On a beautiful sunny day, somehow, somewhere Buddha smiled upon me and placed me into your website. The humor about the staff, the beautifully designed website, the explanation about unlocked phones, and the ease of navigation around it all made me feel so "safe." So I decided to bite the bullet and I ordered an Xperia Arc. I made the order on Wednesday at 9am hoping that I would get it by the weekend so I can fool around with it. To my surprise the package came on Thursday at 12:42pm exactly! I couldn't believe it. I mean I can't even go into a physical store, order something and expect for it to be there the next day. And how do I feel about the phone you ask? AMAZING, it's everything I expected and more.
So I just wanna say I love the Arc for being so amazing, but what I really love more is that it brought me to you guys. I know where I'm going for my phones from now on! Please continue to do what you guys do.
"
"I received a great product in a record time for a weekend (The phones were shipped out in july 1st -friday- and they arrived to my office in july 5th) in Bogotá, Colombia.
Abdul in sales dept makes a great job keeping everything fair and clear for the customer. I'm very happy with my devices and surely I'll keep gsmnation as my first option to buy cell phones and smartphones... If somebody wants more information about my buy experience with gsmnation, my email is ****@****
Jorge Gonzalez"
"Awesome experience. Will use them again anytime."
"excellent service and quality. the best online store, fast, safe and the best phones."
"Dear Sir,
I am writing to express our appreciation and pleasure in dealing with GSM Nation. May I say that we at Edara Consulting Ltd were thoroughly impressed with the successful transaction of goods dealt with such speed and dedication. Dedication, because your CEO personally took the time to not only advise our team member on the right product to purchase for our needs but delivered them himself as well. Such sincerity is always admired on this side of the Atlantic.
Once again, many thanks and I wish you success in your future and hope that you always continue to keep up the good work.
"
"These guys are awesome, seriously.
I preordered the Galaxy S II in their online store and was promptly notified (via e-mail) when the product was available.
The support staff was very polite and helpful, their answers quick, clear and to the point, be it via real-time chat or e-mail.
The only real problem I had was in that the order took 1 week to be shipped (more than they promised), but the store offered me a discount as an apology. And they actually applied the discount.
Shipping was no problem, and the phone got to my hands in a perfect state. And I'm from Chile, so that says a lot.
And they even threw in a plug adapter for the charger.
So next time I'm buying a phone, I'm buying from GSM Nation. I won't even look for another options."
"I am truly blown away by this company. No matter how small the customer is, they truly care. I had a few issues during my ordering process, but I was taken care of. At one time, I may have been hesitant to deal with this company, but they have made things right and I feel that that everyone should feel confident in giving them their business."
"they were amazingly fast at shipping don't worry about them at all
you have nothing to fear when ordering from here :)
they don't judge on where u live or how much u spend
they wont send u a ugly or mest up device at all
although i did find some mishaps with the phone i received but its okay i didn't worry no sweat :P
Reliable, Quick, Perfect device,
although i don't know what day i ordered my phone
but i can tell u its a HTC incredible s Actual BANDS!!!
GSM (850 /1700 / 900 / 1800 / 1900)"
"Brilliant service, awesome speedy delivery to me in Australia. Keep it up guys!!"
"Fast shipping! Very excellent & efficient customer service!!! You get an answer right away!"
"Great service and easy to use website. They even included the power adapter from the American to Australian plug that I needed!"
"I purchased my HTS inspire 4G at GSM nation and had nothing but a great phone combined with a great service from gsm nation. The phone was brand new and it worked swell.. the gsm nation team answered all my emails accurately and very fast.. I will continue purchasing with them for sure.."
"Excellent service. Ordered from Australia on a friday night and the phone arrived the next tuesday. They even gave me a free adapter for the charger! Very happy!"
"Very happy! Great range of products, very clear discriptions. I asked a few questions via email and received an almost instant reply early hours of the morning. Great service, recieved my phone on time and is in perfect condition still boxed. Would definitely recommend and come back again "