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Verified
4/5

2013-08-22

"Extremely pleased with the way these guys operates. They follow customer oriented approach.

Will convey it to my friends and relatives.
"

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Verified
4/5

2013-08-19

"I am very pleased with the technical support I received toady.by

Nilesh Pansare
"

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Verified
5/5

2013-08-17

"took a long time but we are up and running"

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Verified
4/5

2013-08-16

"The technician was very helpful, I assume, although I don't know what he did exactly. I am only concerned because when I called up the survey to respond to it, my virus program said Access Denied. It said the program I was calling up could be dangerous to my system. It is ESET Nod32.
"

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Verified
5/5

2013-08-07

"RAHUL KELUSKAR IS AMAZING!!! The most amazing tech I have dealt with ever since I have been working with Microsoft. granted, thay are all good, but Rahul shines like a beacon of light far ahead of the pack. he went way out of his way to make sure each and every issue I had was resolved and not one time did he become frustrated with me. if I were to sum up the overall skills of Rahul, into one word, it would be amazing. if it were up to me he would definitely be getting a raise. thank you, Jacob stone ****@**** "

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Verified
5/5

2013-08-07

"The GuruAid technicians are polite, knowledgeable, and were able to resolve all of my issues. They even went a step further than fixing my original issues to make my computer run more efficiently."

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Verified
5/5

2013-08-07

"Great service - very pleased with the outcome overall"

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Verified
5/5

2013-07-30

"Tech was very helpful all issues resolved I will recommend you to others!!"

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Verified
4/5

2013-07-27

"Very frustrating because you move around to different techs. My computer was better before they started. I ended up with a senior tech. I had asked for one but had to keep repeating my problems even though I told the first tech that I needed a very experienced one. Once I got one on the phone to tell of my problems things moved much faster. You can't type exactly type it correctly. Being in India some English should be better."

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Verified
5/5

2013-07-24

"My computer was disabled by a virus. I have a 2 year contract with Guruaid so I called them and they sorted out the problem very quickly

I am very happy with the service and price I paid for my 2 year contract,

Stuart Harrison
"

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Verified
5/5

2013-07-23

"Very helpful.....high level of customer support. I prefer to have a level 2 technician though.."

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Verified
5/5

2013-07-23

"I had a problem downloading AVG 2013, and the problem turned out to be much more complicated than I could ever have imagined. Both Manish and Jameel worked with me for over almost three hours to resolve the problem. They are polite, knowledgeable, and patient. I urge you to promote them or at least give them a good bonus. Excellent employees make your business; thus, they deserve recognition. Thanks again for all the help. I very much appreciate it.

Laurel D Reinking, Ph.D.
"

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Verified
5/5

2013-07-20

"helped eliminate computer issues."

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Verified
5/5

2013-07-19

"Your technical support was excellent."

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Verified
5/5

2013-07-18

"I received an unsolicited telephone call from India who told me I had viruses and the viruses were sending signals to his company. I called GuruAid and they solved all my problems. They also told me the call was fake and was good that I did not listen to them."

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