"I have ordered several times with no problem, and I have no problem with your products. However, this ordering experience has been frustrating. Checkout was very customer unfriendly. Because you recognized my email address, and I did not know the password, you said you would send an email with the password. I got an email but it was nothing except a discount code. And I was unable to checkout as a guest, again because you recognized my email. So I called customer service and I was given my password, but customer service would not tell me if any letters in the password were upper case, saying that doesn't make a difference. Is your website really set up that way? I've never known of one that would do that, and it would definitely make it less secure. If customer service was wrong then you have some serious education to do with your employees. And why, for goodness sake, could I not check out as a guest? Good grief!!!"
"First time user so far so good. Hopefully will enjoy the product and get more."
"easily found what I wanted"
“We are thrilled to hear that you found exactly what you were looking for! Thank you so much for your positive feedback. We appreciate you choosing HealthProductsForYou and hope to continue meeting your needs in the future.”
"I keep getting pressure sores on my coccyx and wanted to be sure to have the right supplies on hand."
“We are thrilled to hear that you had a positive first-time experience with us! We are grateful that you chose HealthProductsForYou to help with your pressure sore needs. We hope that our products will provide you with the comfort and relief you are looking for. Thank you for taking the time to share your feedback!”
"Too many detail on a page
It seems the specific product I was trying to access (separate packets of the lubricant) no longer exists, or is used as a "sample"."
"Easy to order. Items were delivered on time. "
“We are thrilled to hear that you found ordering your feeding tubes from us easy and that your items arrived on time. Thank you for taking the time to share your positive experience with us!”
"Had what I needed. Easy to find and to use
Will shop again when needed. Thanks "
“Thank you so much for your wonderful review! We are thrilled to hear that you found exactly what you needed on our website and that your shopping experience was easy and efficient. We look forward to serving you again in the future. Thank you for choosing HealthProductsForYou!”
"This my first time shopping with this company, it went very smoothly."
“We are thrilled to hear that your first shopping experience with us went smoothly! Thank you so much for choosing HealthProductsForYou. We look forward to serving you again in the future.”
"Can not get a response to know when purchased item will be shipped. "
"easy discreet to order online."
“Thank you for the amazing review! We are thrilled to hear that you had a seamless shopping experience with us. Your satisfaction is our top priority, and we appreciate your kind words. Thank you for choosing HealthProductsForYou!”
"Did I get my 20 percent discount "
"First site that carried product I wanted"
“We are thrilled to hear that you found exactly what you were looking for on our website! Thank you for choosing HealthProductsForYou for your needs. We appreciate your positive feedback and hope to serve you again soon.”
"Nice trach mask with o2 hose connection attached"
“Thank you for your 5-star review! We're thrilled to hear that you are satisfied with your trach mask and found it to be of good quality. We appreciate your feedback and look forward to serving you again in the future.”
"as of 7/23 n packages received"
"FOR ELEDRLY IS VERY HARD TO USE THIS SOFT WARE, I HAVE TOUSE YOUR PRODUCT TO SEE HOW GOOD IT IS. "
A rep from HealthProductsForYou, HPFYCustomerCare, has responded:
“We are thrilled to hear that you are enjoying your experience with our product so far! Thank you for choosing HealthProductsForYou. We look forward to providing you with more great products in the future.”