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Verified
3/5

2024-09-02

The process wears me out.

"The car buying process wears me out. I knew what the new car should sell for and what my trade in was worth before I ever entered the dealership ( I do my research and was in the business years ago) and was still required to spend three days of back and forth with the low ball trade in offer and the "we aren't making any money" stuff before actually buying the new car and driving home.
The new car came with the tires over inflated by about 20 pounds per the door tag and had to be lowered and then the TPMS system had to be reset so as not to show low tires with the proper setting. This should have been caught and rectified during "dealer prep". I will continue to use Hamer Toyota for all vehicle maintenance.
"


Verified
1/5

2024-08-24

Bad experience

"Parts always have a bad reputation even though I knew that somehow it wouldn't be comfortable to visit but somehow it always beats, people from parts think that They are doing you a favor and always have a bad attitude, please change that thanks. "


Verified
5/5

2024-08-23

Best online Parts service!

"Toyota Hamer Is Great!
Thanks to Louis and Bacillio, what could have been a stressful experience was made smooth and enjoyable. I left Hamer Toyota Parts feeling confident in my purchase and deeply appreciative of their top-notch parts department online service. I highly recommend this team to anyone in need of Toyota parts or expert advice!
"


Verified
5/5

2024-08-12

Lower prices friendly people

"When shopping around, Hammer seems to always have the lowest price. The people are friendly and their customer service is excellent."


Verified
1/5

2024-07-06

Service Dept

"Calling the service department and getting put in hold for multiple calls just to check on ETAs for parts is unbearable and just plain unacceptable since your are trying to trust a genuine dealership with parts for your Toyota vehicle. I love ordering parts from this dealership but hate when I need to get an ETA since the tracking system online doesn’t show much. Which they could fix both issues. "

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Verified
1/5

2024-06-10

Wrong order

"I ordered floor carpet matt’s. When I got home and opened the sealed box, it contained rubber matt’s. Now I have to make another trip back to the Toyota parts department to exchange the matt’s. I’m extremely disappointed in my online order."

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Verified
5/5

2024-06-10

Service

"Great services by Gabriel will recommend. He was very helpful and responsive. Will be back and recommend. "

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Verified
5/5

2024-05-21

fast delivery

"i just ordered parts on their website and its ready for pickup..whoa!"

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Verified
5/5

2024-05-15

Overall my experience was great ill buy more parts

"I give a 10/10 parts fit exacly how I expected,Im so satisfy great quality."

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Verified
5/5

2024-05-10

"Good experience I recommend "


Verified
4/5

2024-04-28

Customer service

"Batter was ready when I arrived."

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Verified
5/5

2024-04-26

Car service

"I am always have good experiences Everytime I take my car to do service. They are always great and feel comfortable. Easy to understand and detail. Thank you "

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Verified
5/5

2024-04-20

Great fast service at the part services counter

"Great fast service at the part pickup counter, will use pickup service again in the future!"

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Verified
5/5

2024-04-11

Great job by Simon!

"Simon did an amazing job and also made it real easy"

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Verified
5/5

2024-03-29

Very Efficient Order Processing

"Ordering parts online and parts pickup were both smooth and efficient."

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