"Simon did an amazing job and also made it real easy"
"Ordering parts online and parts pickup were both smooth and efficient."
"All my concerns were addressed and the service advisor was very attentive. "
"It was very easy to shop online for the RAV4 parts we needed and the prices were much, much better than any other place we searched. Shipping was super fast and free. Thank you!"
"All my questions were answered. "
"Parts counter opened right on time at 7 and was helped by a friendly employee"
"Their site shows they are open but the department is closed weekends. Horrible if you are waiting for the weekend to fix your car"
"Quick friendly and easy!!"
"I got an email that all my stuff was ready for pickup. But nothing was ready they said I would have to come some other day "
"I found most of the parts I needed on the internet. When I called for help they said someone would call me back. That never happened! I called back and the person to help me went home. I ordered the other parts and they said that the person would call me back the next day. It’s been two days and I still haven’t heard from anyone about the other parts I was trying to order.
Now, when I go pick up my order, I will have to go back to pick up the parts I wasn’t able to order online. "
"Excellent service. Highly recommended."
"Purchased parts online and in store at dealership. Parts department was very helpful."
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Very good experience fast shipping. Perfect."
"Great prices and friendly parts counter individuals make purchasing needed replacement and service parts easy but I must say the online parts website leaves a lot to be desired. It does not make it easy to look up items and many of the part numbers on the website end up having been superseded. I generally go to other parts suppliers to get my part numbers and then order since I live local. If you know what you need and you have the part number then you're good to go...!"
"Ordered some parts online for my ‘23 4Runner ORP. Order was processed fast and available for pick-up quickly. Staff was friendly and helpful in identifying additional part numbers that I needed. Will definitely continue to buy parts from Hamer Toyota."