Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

ResellerRatings
Verified
5/5

2024-04-11

Great job by Simon!

"Simon did an amazing job and also made it real easy"

Likelihood of customers making future purchases
Overall customer service

ResellerRatings
Verified
5/5

2024-03-29

Very Efficient Order Processing

"Ordering parts online and parts pickup were both smooth and efficient."

Likelihood of customers making future purchases
Overall customer service

ResellerRatings
Verified
5/5

2024-03-04

Mirai

"All my concerns were addressed and the service advisor was very attentive. "

Likelihood of customers making future purchases
Overall customer service

ResellerRatings
Verified
5/5

2024-03-01

Fast service, Great prices

"It was very easy to shop online for the RAV4 parts we needed and the prices were much, much better than any other place we searched. Shipping was super fast and free. Thank you!"

Likelihood of customers making future purchases

Verified
5/5

2024-02-12

Excellent

"All my questions were answered. "

Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-02-01

Online order pick up

"Parts counter opened right on time at 7 and was helped by a friendly employee"

Likelihood of customers making future purchases
Overall customer service

Verified
1/5

2024-01-21

Closed weekends

"Their site shows they are open but the department is closed weekends. Horrible if you are waiting for the weekend to fix your car"

Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2023-12-29

Great service

"Quick friendly and easy!!"

Likelihood of customers making future purchases
Overall customer service

Verified
1/5

2023-12-14

Not ready!!

"I got an email that all my stuff was ready for pickup. But nothing was ready they said I would have to come some other day "

Likelihood of customers making future purchases
Overall customer service

Verified
2/5

2023-11-30

Internet Parts

"I found most of the parts I needed on the internet. When I called for help they said someone would call me back. That never happened! I called back and the person to help me went home. I ordered the other parts and they said that the person would call me back the next day. It’s been two days and I still haven’t heard from anyone about the other parts I was trying to order.
Now, when I go pick up my order, I will have to go back to pick up the parts I wasn’t able to order online.
"

Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2023-11-04

Excellent

"Excellent service. Highly recommended."

Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2023-11-01

Great customer service

"Purchased parts online and in store at dealership. Parts department was very helpful."

Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2023-10-07

Rotors

"
Very good experience fast shipping. Perfect.
"

Overall customer service

Verified
5/5

2023-09-30

Great prices and super easy pickup....But....

"Great prices and friendly parts counter individuals make purchasing needed replacement and service parts easy but I must say the online parts website leaves a lot to be desired. It does not make it easy to look up items and many of the part numbers on the website end up having been superseded. I generally go to other parts suppliers to get my part numbers and then order since I live local. If you know what you need and you have the part number then you're good to go...!"

Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2023-09-22

Quick, Friendly, and Professional

"Ordered some parts online for my ‘23 4Runner ORP. Order was processed fast and available for pick-up quickly. Staff was friendly and helpful in identifying additional part numbers that I needed. Will definitely continue to buy parts from Hamer Toyota."

Likelihood of customers making future purchases