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0.00/5
Chance of future purchase:
2.50/5
Shipping & packaging:
0.00/5
Customer service:
2.50/5
Return/Replacement policy:
0.00/5

Verified
5/5

2024-03-01

Fast service, Great prices

"It was very easy to shop online for the RAV4 parts we needed and the prices were much, much better than any other place we searched. Shipping was super fast and free. Thank you!"

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Verified
5/5

2024-02-12

Excellent

"All my questions were answered. "

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Verified
5/5

2024-02-01

Online order pick up

"Parts counter opened right on time at 7 and was helped by a friendly employee"

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Verified
1/5

2024-01-21

Closed weekends

"Their site shows they are open but the department is closed weekends. Horrible if you are waiting for the weekend to fix your car"

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Verified
5/5

2023-12-29

Great service

"Quick friendly and easy!!"

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Verified
1/5

2023-12-14

Not ready!!

"I got an email that all my stuff was ready for pickup. But nothing was ready they said I would have to come some other day "

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Verified
2/5

2023-11-30

Internet Parts

"I found most of the parts I needed on the internet. When I called for help they said someone would call me back. That never happened! I called back and the person to help me went home. I ordered the other parts and they said that the person would call me back the next day. It’s been two days and I still haven’t heard from anyone about the other parts I was trying to order.
Now, when I go pick up my order, I will have to go back to pick up the parts I wasn’t able to order online.
"

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Verified
5/5

2023-11-04

Excellent

"Excellent service. Highly recommended."

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Verified
5/5

2023-11-01

Great customer service

"Purchased parts online and in store at dealership. Parts department was very helpful."

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Verified
5/5

2023-10-07

Rotors

"
Very good experience fast shipping. Perfect.
"

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Verified
5/5

2023-09-30

Great prices and super easy pickup....But....

"Great prices and friendly parts counter individuals make purchasing needed replacement and service parts easy but I must say the online parts website leaves a lot to be desired. It does not make it easy to look up items and many of the part numbers on the website end up having been superseded. I generally go to other parts suppliers to get my part numbers and then order since I live local. If you know what you need and you have the part number then you're good to go...!"

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Verified
5/5

2023-09-22

Quick, Friendly, and Professional

"Ordered some parts online for my ‘23 4Runner ORP. Order was processed fast and available for pick-up quickly. Staff was friendly and helpful in identifying additional part numbers that I needed. Will definitely continue to buy parts from Hamer Toyota."

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Verified
5/5

2023-09-02

Great prices, speedy delivery!

"Found the item I was looking for the Hamer Toyota website, ordered it and got it at a discount.
"

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Verified
5/5

2023-08-11

Excellent

"Twas a pleasant experience. Ordering parts on line was so easy."

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Verified
5/5

2023-07-22

Parts Department - Superb Service

"I ordered the wrong parts based on the online catalog (don't trust it, just call the parts department and ask), but the guys were so helpful and made sure I got the correct parts. I won't hesitate to purchase parts from Hamer Toyota due to their outstanding service and going out of the way to make things right."

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