"Shipping and handling costs extreme !!!!!"
"Returned an item under their "unconditional & unwavering" lifetime warranty and requested a credit to my credit card. The customer service cited the small print referring to the item being purchased more than a year prior. The item was a seasonal item that lasted for one season so of course it did not fail the first year and by the time it was used again I was out of luck. So, in addition to having to pay to return an inferior product, I am now forced to purchase an item I don't really need in order to use the gift certificate. This will be my final purchase with Hammacher Schlemmer."
"I ordered a 100 foot stainless steel hose from Hammacher Schlemmer for the backyard last summer and absolutely love it. I have recommended it to many of my friends and neighbors who have also purchase one. I just order another one for use in our front yard this summer. Its a great gift idea too . . ."
"Easy to use website. Have not been disappointed by any product."
"Several 70% off price tags.
Great quality products
Worth taking your time to check out"
"like everything I order from you"
"Hammacher Schlemmer is a known entity which for years has given great products and service. I look forward to future ordering from them. "
"I always check the Hammacher catalog for innovative new items."
"Just ordered item RB-78292. Have placed several orders with Hammacher in the past. Returns/exchanges are effortless. I have great confidence in the products purchased and the customer service available, should I need it."
"I like the products and the process is very easy. Thanks"
"I enjoy finding products that cannot be found in any other store"
"I have several items on back order and every time I called to see when it was going to ship the date is pushed back. I've waited two months for a heater/cooling unit. Winter is almost over and I still did not receive this item."
"they are a little slow in issuing refunds... dont know if it was due to Christmas or they were just potentially slow.... took me a month and a half to get a refund issued back to me..on an item that they said was water proof and it wasnt.. .. other than ... they seem to be a good company so i went ahead and gave them excellent on all items they asked about something i dont ordinarily do... i think they mean well but as i said a little slow..."
"Always, quality and prompt service"
"If you say no shipping charge, you should stick to that when the order is made. "