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Product & services pricing
4.38/5
Chance of future purchase:
3.75/5
Shipping & packaging:
5.00/5
Customer service:
3.75/5
Return/Replacement policy:
5.00/5

Verified
5/5

2024-04-27

Love Hammitt!

"I always have the best experience with Hammitt from buying, to asking questions to their warranty repair service. Amazing company!"

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Verified
5/5

2024-04-27

Gorgeous bag, buttery soft leather!

"Love this purse!! Very well designed, plush high-end quality. Super soft leather and beautifully packaged. Nice touch with the presentation of the "big reveal". I felt like I was opening a special Christmas gift! It's a bit smaller than it looks on the website. It would look even better with 4 gold feet on the bottom to stabilize and protect it better from wear and tear."

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Verified
5/5

2024-04-26

Edward’s Extender Love!

"I purchased the extender to use on my Charles bag as I had purchased the Charles bag prior to Hammitt extending the length of the strap. It’s perfect and I love it!!"


Verified
5/5

2024-04-26

Beautiful!!

"Love Hammitt! I now have 5 handbags! The new bag I purchased is the perfect size and the leather is exceptional. I will be purchasing more in the future. "

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Verified
5/5

2024-04-25

What Dreams Are Made Of

"Exquisite craftsmanship, perfect quality, does not disappoint!"

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Verified
5/5

2024-04-25

Great service. I knew my bag was safe and being cared for.

"The HAMMITT company let me know when they received my bag for repair and when it was finished and being returned. "

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Verified
5/5

2024-04-25

Job well done

"I had a great experience with ordering the bag and then paying for it and then it being shipped out. Great job!!!"


Verified
3/5

2024-04-24

Didn’t want expensive box!

"Love the bag but was charged $20. For a box that I didn’t want or need. WTH?? "

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Rep reply posted 2024-04-24
A rep from Hammitt, Hammitt_Johanna, has responded:

“Thank you for reaching out regarding the white box charge on your packing list. Please rest assured, you were not charged for this. All orders come with the box and dust bag, free of charge when purchasing on our website at hammitt.com or any of our three Hammitt retail stores. The charge defaults on the packing list as we do have them available for purchase on their own. We apologize for any confusion and hope you enjoy your complimentary white Hammitt box with your purchase!
Johanna | Hammitt We Care”


Verified
5/5

2024-04-23

5 Star

"Always a five star experience! Quality and craftsmanship of the bag is phenomenal. I HAMMITT!! "

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Verified
5/5

2024-04-23

Replacement Strap

"Nicely packaged
Stand by their priducts.
"

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Verified
5/5

2024-04-22

Hammitt Happy

"Excellent help on phone inquiry and outstanding effort throughout the sale."

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Verified
5/5

2024-04-22

My new wallet

"Beautifully made with wonderful materials."

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Verified
1/5

2024-04-19

"Have not received as stated!
No tracking from fedx!
Worried sick someone else has my package at almost 600.00!
Have reached out multiple times and no response’
"

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Rep reply posted 2024-04-26
A rep from Hammitt, Hammitt_Johanna, has responded:

“We are so sorry to hear your package has not arrived! We shipped your order within 24 hours but unfortunately, after reviewing this with our shipper, it appears this was a lost shipment. We went ahead and placed a new order with expedited 2-Day shipping. We hope to get your 110 North | Biscotti/Gunmetal and Evan Crossbody | Biscotti/Gunmetal | Sml in hand very soon! Please check your email for details. Thank you for your patience and we appreciate you!
Johanna | Hammitt We Care”


Verified
4/5

2024-04-18

Gorgeous wallet!

"Gorgeous wallet! Love the feel of the leather! Just doesn’t hold all of my cards so I have to put them in a separate wristlet. Otherwise, I’d give 5 stars."

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Verified
5/5

2024-04-18

Beautiful and elegant tennis racquet bag.

"So excited to find this bag as a 50th birthday gift. Beautiful packaging and arrived sooner than expected."