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Product & services pricing
3.91/5
Chance of future purchase:
3.93/5
Shipping & packaging:
5.00/5
Customer service:
3.75/5
Return/Replacement policy:
5.00/5

Verified
5/5

2024-05-12

"Mother's Day was a great success thanks to Hammitt! My wife adores her new bag!"

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Verified
5/5

2024-05-11

Amazing

"This bag is top notch quality. Not only that, stellar customer service as always. Hammitt has won me over, this is my brand and go to for handbags"

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Verified
5/5

2024-05-10

Excellent Customer Service

"I ordered the Charles crossbody bag in medium and it was too small. I called customer service and just like that, they had my exchange processed. Can’t wait until my larger size arrives."


Verified
5/5

2024-05-10

Excellent product. Excellent customer service.

"It’s a pleasure doing business with Hammitt. Customer service is professional and accessible and, of course, the handbags are world class. I own five and don’t think I’ll be buying another brand any time soon "

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Verified
5/5

2024-05-10

Excellent Customer Service

"Great company that stands by their brand. "


Verified
1/5

2024-05-07

order hasn't been delivered

"My order has said "out for delivery" for several days. Fedex says expected delivery May 3, which was 4 days ago. Where is my order? I emailed your customer support, no answer"


Verified
5/5

2024-05-09

Excellent First Purchase

"My first new Hammitt bag.
Amazing quality, amazing service, and amazingly quick shipping. I love my bag so much! Thank you Hammitt, I will be back for more.
"

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Verified
5/5

2024-05-09

Great service and beautiful purse

"Beautiful purse. Had been wanting it for months. "

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Verified
3/5

2024-05-09

Still waiting on product

"I am still SO excited to receive my 210 West in Sea Sprite Blue… but unfortunately im still waiting due to issues with the freight carrier (FedEx). I have wanted to purchase a Hammitt product ever since I saw the display at my local Dillard’s. I sure hope the wait is worth it! (I’m sure it will be) "

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Verified
5/5

2024-05-08

LOVE my Morgan bag from Hammitt

"Quick shipping, the packaging is beautiful and the bag is very high quality. I absolutely love it and was just as described."

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Verified
5/5

2024-05-08

Try now

"Excellent service thru the entire process. Loved the chance to try the choices before purchasing. Love the quality and the smell of the leather. "

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Verified
5/5

2024-05-07

The Best Service Ever!

"I've owned my Hammitt Montana bag for a long, long time. I love my bag and use it almost exclusively. When the O rings on my bag became tarnished, I contacted Hammitt and sent pictures. They answered me quickly, approved a refresh and even send a shipping label for me to send the bag to the "Hammitt Hospital" for a refresh. I got the bag back very quickly and am very happy with the replacement of the rings, so my bag looks as good as new! I really appreciate Hammitt for keeping the commitment relative their products. I have more than one bag and feel grateful that Hammitt is a company that creates beautiful bags and provides excellent service as promised! Thanks so much!"

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Verified
5/5

2024-05-07

Kyle Bag

"I love this Hammitt Kyle bag. It's perfect for me! My 4th Hammitt bag - all have been used daily and still looking great!
"

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Verified
5/5

2024-05-07

Not just about the leather!…

"From the moment I placed a call to Hammitt, I was greeted by a concierge; Johanna was simply delightful and very helpful! I was fortunate at last minute during another call to schedule a zoom with Michelle, who was terrific to work with and gave excellent suggestions!! It made my decision to order the small Daniel Clutch a slam dunk!
Receiving the white box and opening it to a tissue wrap marked as The Big Reveal; made my moment of anticipation and excitement even more worthwhile!!
Inside the wrap came my beautiful Pomodoro red Daniel small clutch in its dust cover bag!
The Quality of leather and attention to details goes unmatched with Hammitt!! Owning a Hammitt bag is like no other; the experience, the time spent and the luxury and most of all the comfort of wearing my bag, is absolutely worth the money spent!!
I know that this will not be my last purchase at Hammitt Leather!!
"

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Verified
5/5

2024-05-06

Beautifully made products!

"Ordering process was very efficient and the product arrived beautifully packaged. Very good quality product and leather. "

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