"There is only one problem with hanacell, there is absolutely nothing you can do, when you, like I just did, TWICE find $59 withdrawn from your visacard for data usage, even though data via sim card is definetely disabled and NEVER allowed. "
"I ordered only SIM Card for extra cell phone. It was delivered via FedEx in a few days, and I could install it easily. I was impressed for their kind explanation and follow up. It is advantage I can pay for used minutes only."
"HanaCell's services were very smooth and speedy. Besides, their custom-made quick start-up guides are impressive with easy-to-understand colorful formats. I expect them to be continuously providing excellent services. "
"Very quick responce and apply is very easy. nice service."
"It's great. I don't talk on the phone so much and can use wifi to get Internet, so the great plan that Hanacell offers works great to me. They are consumer-friendly!"
"The service was very quick and we did not have to pay any deposit. The customer service was responsive too. Signal is also strong. I have been using for a week but I see no issues so far. It would be even greater if incoming calls are free."
"Most practical Cell phone service !! I am so glad to find HanaCell. No extra tax. I am going to recommend my friends"
"I've just received SIM. I am satisfied with clear voice and reasonable rate!"
" After I came to Hawaii two years ago, I used to use a cellphone which cost about $70 per month, including 400-minute talk, unlimited textmail and unlimted Web, which was Comicomi 400u Plan of KDDI Mobile USA. In addition, I had to pay about $50 per month for WiFi to use my laptop. Totally I had to pay about $120. I happened to know about HanaCell last April when I was searching for more reasonable running cost cellphone on the Web.
Now I am very happy because the cost of my cellphone is about $10 per month. The reason why it costs so cheap is easy. I don't use my telephone company line(AT&T) when I make an international call to my family and friends in Japan. I just use Skype when I call and I always bring a WiFi device with me when I go out.
I also use Skype when I make a domestic call even though a receiver doesn't use Skype. It costs a little money at that time. It might cost less than $5 per month.
The only time when I use a cellphone company line(AT&T), not using Skype is when I receive a call. I cannot reject an incoming call.
Hanacell doesn't require Social Security number nor deposite money for customers from foreign countries. The cost for a domestic call is only $0.27 per minute and $0.57 per minute for an international call to Japan. In addition, there's no monthly basic charge.
I really appreciate this telephone company. "
"for someone who doesn't use the phone all the time, hanacell provides an ideal plan"
"This should be a first choice for Japanese colleagues who lives in United States. SIM card for US as well as Japan is very nice."
"The price is reasonable. But the customer service is terrible. They don't respond to e-mail questions, especially when they made mistakes on bills. As their staff is in England, one time a customer support called me at 4:00 am. She never apologized. Some Japanese costomer supports don't speak either Japanese or English proper."
"It's very convenient for everyone to use short-term trip.
It's cheaper than other company in the US, so Im satisfied with it."
"They delivered sim card immediately and got it in just 3 days.
I put it in unlocked iPhone 3GS.
It seems working good. I'm going back to Japan from now.
Can't wait for using it!"
"I ordered HanaCell sim card to use unlocked iPhone3GS in the US. They shipped immediately and I got it in 2 days!
It works perfectly without doing anything (just put sim card in the slot), and it uses AT&T network which is largest coverage in the US. Wow!!
One thing you have to be careful.
Turn OFF the cellular network, otherwise you pay huge money."