"I will rate their rental department negative 5 stars if there is such an option.

I rented a drywall lifter for a month and they charged me $680. A brand new lifter, 15 footer, costs only $249 at home depot. Half of the charges on their final bill are hidden charges and the lady behind of the counter is completely not reasonable.

That one month rental time, Hardware Sales Rental divided it in to three periods : 2 week + another 1 weeks + another few days, so that they finally charged me for almost two months! why? Because I was "VERY UNLUCKY" just happened to be cut in between their checkout time point. Isn't that rediculars?"

"I purchased a max 3001 harness kit from the people. It was supposed to be "Full body universal fit harness". It did not fit. It was too small.

Hardware Sales did not respond to my emails for a refund or replacement. Now I am stuck with something I cannot use.

Do not exepcet any customer service from Hardware Sales"

"I ordered "Grabber Warmer HWLEFD 20 Pairs of Hand Warmers" Delivered on time. No problem found. "

"Extremely smooth transaction. Website relatively easy to navigate. No hidden/surprise shipping/handling/insurance fees. Item shipped almost immediately and the slowest shipping method (in this case USPS priority mail) was free. Item arrived on 22nd (ordered on 20th). It can't get much better than that."

"I placed my order for a Klein hand tool on Sunday. I got a prompt order confirmation e-mail. Late Monday I was notified they had shipped the package. I paid for 2 day Fedex service and received the tool in good condition. Also, the shipping prices were VERY reasonable, unlike many places. I will definitely shop here again."

"I called HardwareSales to see if they had a discontinued Benchmade knife, which was out of stock almost everywhere. Their website showed it as in stock but I wanted to be sure before I ordered.

A representative answered the phone almost immediately, and was very helpful and courteous in answering my questions. I ordered the knife, and it was shipped the same day. I received my tracking info shortly thereafter. The knife came exactly as ordered.

After a successful experience like this, I would absolutely recommend HardwareSales, and shop there again if needbe."