"Great customer service!!!"

"Our TV stand arrived damaged, and we had to talk to three different customer service representatives to return it. I would not recommend them."

"I love the standing mirror I bought on hayneedle and it arrived in two days. It was very easy to put together too. The instruction video for assembly was key."

"the only disappointment was fed -x delivery."

"The entire process was flawless from the online purchase to the on time product delivery. The product was exactly as represented and met all expectations. Thank you Hayneedle!"

"It arrived when it was supposed to and was more affordable then anybody else"

"The perfect mantel. Excellent quality, easy installation and looks marvelous. Thank you! "

"Awesome, on time and on fleek!"

"My experience with Hayneedle was great, ordering was simple, package arrived in a timely manner. My issue is with the product I ordered, my own fault for not checking other reviews. It was kind of a piece of crap visually. Haven't had a chance to have a fire in it but by the looks of it I can't see more then a few to be had before it falls apart or gets so hot pieces start flying off. Again, totally my fault for buying on a whim. I hope I am wrong and if I am, I will certainly update my review."

"Pleased with my purchase from Hayneedle"

"Will definitely buy from again!"

"The piece is absolutely lovely and looks great in my front room. It took a while to a simple but it’s great. I love it!"

"I have purchased from Hayneedle.com more than once. I am never disappointed. Thanks for the great service and products. I will continue to order with Hayneedle.com"

"Product was delivered quickly and in good condition. Although the ottoman was lovely, Unfortunately it did not look as expected in my space. They pleasantly accepted the return."

"We purchased 2 sets of barstools and they all arrived damaged. They came unassembled which was fine however when we opened the box all of the pieces had just been tossed in. The screws were floating all of the box and the packaging material was wadded up and in pieces. They clearly set us an item that had been previously returned and they did not even bother to repackage it. Instead, they sent us damaged products that they had already tried sending to someone else. The barstools were chipped and scratched and the wood color did not match. The company offered no apology, they told us to ship it back and that they would NOT be replacing it. RUN as fast as you can to another company!!!!"