"Item was delivered in the time frame I was advised and it was packaged well and arrived with no damage. "

"Really great quality cast iron fire pit for our pack yard ! Looked even better in person and was well packaged and delivered quickly to our door step just in time before our Halloween bash! "

"Very good experience. Happy with my purchase!
Came quicker than expected."

"Problems in shipping, had to reorder a part, then didn't receive all the pieces and had to obtain missing parts from local sources. I will never order from Hayneedle again, and will tell everyone what a horrible experience I had."

"The product was delivered quickly, as promised. We're very happy with the look and quality of the product."

"The bedroom storage ottoman is beautiful and a very high quality. Will definitely use Hayneedle again"

"Prompt delivery. Just what I needed. "

"Order frequently. No complaints. Highly recommend."

"It is a Fun and great firepit. Family loves it!"

"AWESOME!!!
Everything delivered on time and easy to assemble.."

"Nice glider, good condition, instructors were missing but customer support helped my to download them in 5 minutes. "

"Shipped fast, exactly as described. "

"Chairs arrived as scheduled very well packaged and protected. Directions to assemble were not adequate but after playing with the first one the other 2 went much faster. I was surprised by how well put together they are and the finish was consistent and what I wanted."

"The furniture piece that I bought came in slightly damaged. Called Hayneedle and requested a replacement (a bench). They said OK and mailed me the wrong item - a table from a different line altogether. Had to return it to them. Since then I have called Hayneedle at least 3 times. Had to be on the phone for almost 30 minutes each time, and each time had to repeat my story (don't they store previous conversations with customers in the system??). Anyhow, it has been more than a month since I contacted Hayneedle and I still have no resolution to the issue. A very bad experience :("

"I appreciate the attention that the company provided to seeing that the problem with the product was recovered!
"